Coronavirus (COVID-19) - Updates for Hawkesbury Residents

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Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

  • COVID-19 UPDATE – OUTDOOR FACILITIES

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    Council is receiving a number of enquiries about the use of our open spaces. The NSW Government’s Public Health Order (No. 3) link here allows for outdoor open spaces to be used however Council are asking the community to limit the use of our public playgrounds and outdoor recreation facilities like the boat ramps, outdoor fitness equipment or any of our other open space facilities. These spaces can be used provided the community adheres to the numbers around gatherings and social distancing of 1.5 metres.

    We are progressively putting up signs in these spaces to remind people that they need to comply with social distancing practices.


  • UPDATE ON THE FUTURE OF COUNCIL'S SERVICES AND OPERATIONS

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    In the current environment we are unclear how long we will be able to keep our services and operations open. In the coming days we may need to further reduce our current service levels to keep our staff and the general public safe. We are constantly reviewing the current situation and adjusting the way we do business during the Coronovirus (COVID-19) crisis. We will continue to update our community via our website www.hawkesbury.nsw.gov.au and our Facebook page.


  • COUNCIL SERVICES AND OPERATIONS UPDATE #5

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    THURSDAY 26 MARCH 2020 - VALID UNTIL FURTHER NOTICE

    Facilities that are operating as usual are:
    All kerbside collections – domestic, recycling and green waste
    Kerbside collection
    Waste Management Facility
    Hawkesbury Companion Animal Shelter (pick up of lost or adopted pets only) Please call 4560 4644 for any general enquiries.
    Council meetings
    Customer Service telephone, email and Facebook
    Visitor Information Centre telephone, email and Facebook

    ⚠️Council encourages everyone to use its online services atwww.hawkesbury.nsw.gov.auand for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au

    In order to try to keep our community safe the following Council services are currently closed until further notice:
    Council Administration Building
    Hawkesbury Central Library
    Richmond Branch Library
    Hawkesbury Regional Museum
    Hawkesbury Regional Gallery
    Richmond Swimming Centre
    Oasis Aquatic and Leisure Centre, South Windsor
    Hawkesbury Indoor Stadium
    Hawkesbury Community Nursery
    Upper Colo Reserve
    All Tennis Courts
    All Community Centres for public access, please contact via phone

    Further information on this daily update can be found herewww.yourhawkesbury-yoursay.com.au/54618/documents/144717


  • Council Services - Daily Update

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    FOR THURSDAY 26 MARCH 2020 CLOSURES DUE TO COVID-19


    In order to try to keep our community safe the following Council services will all be closed from tomorrow, Thursday, 26 March
    Hawkesbury Central Library
    Richmond Branch Library
    Hawkesbury Regional Museum
    Hawkesbury Regional Gallery
    Richmond Swimming Centre
    Oasis Aquatic and Leisure Centre, South Windsor
    Hawkesbury Indoor Stadium
    Hawkesbury Community Nursery
    Upper Colo Reserve
    All Tennis Courts
    All Community Centres
    Council Administration Building

    Facilities that are operating as usual are:

    All kerbside collections – domestic, recycling and green waste
    Kerbside collection
    Waste Management Facility
    Hawkesbury Companion Animal Shelter
    Council meetings
    Customer Service telephone, email and Facebook
    Visitor Information Centre telephone, email and Facebook

    Council encourages everyone to use its online services at www.hawkesbury.nsw.gov.au and for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au


  • Council Services - Daily Update in response to Coronavirus (COVID-19)

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    Council will keep all community members, organisations and staff updated of any changes to Council’s operations during the COVID-19 pandemic at www.hawkesbury.nsw.gov.au and on Hawkesbury City Council's facebook page www.facebook.com/hawkesburycitycouncil/

    To view the changes to Councils services and operations, please see the document to the right of the screen under the Council Services - Daily Update heading.

    Members of the public are advised to practice good hygiene guidelines, including correct handwashing and social distancing as promoted by the NSW and Federal Governments. To obtain accurate and official information about COVID-19, please go to the NSW Department of Health website at www.health.nsw.gov.au

  • Update on Council Services as Tuesday 24 March

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    Council is monitoring the Coronavirus (COVID-19) situation which is evolving daily. Council will continue to follow the advice of the NSW and Federal Governments.

    TUESDAY 24 MARCH 2020 CLOSURES DUE TO COVID-19

    • ❌Hawkesbury Central Library
    • ❌Richmond Branch Library
    • ❌Hawkesbury Regional Museum
    • ❌Hawkesbury Regional Gallery
    • ❌Richmond Swimming Centre
    • ❌Oasis Aquatic and Leisure Centre, South Windsor
    • ❌Hawkesbury Indoor Stadium
    • ❌Hawkesbury Community Nursery
    • ❌Upper Colo Reserve, Upper Colo

    Facilities that are operating as usual are:

    • ✅All kerbside collections – domestic, recycling and green waste
    • ✅Kerbside collection
    • ✅Waste Management Facility
    • ✅Hawkesbury Companion Animal Shelter
    • ✅Council meetings
    • ✅Customer Service telephone, email and Facebook Messenger Communications
    • ✅Visitor Information Centre telephone, email and social media communications
    • ✅Hawkesbury Cultural Services (Libraries, Museum and Gallery) telephone, email and social media communications

    Council encourages everyone to use its online services at www.hawkesbury.nsw.gov.au and for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au

    Please see the document to the right of the screen under the Council Services - Daily Update heading.

    For latest Media Releases in regards to Councils Operations in response to COVID-19 View Here

  • Council Services - Daily Update

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    During the Coronavirus (COVID-19) situation, we will be providing daily updates on Council services through our website www.hawkesbury.nsw.gov.au(External link) and our Facebook page.

    In response to the advice from the Government, Council will close the following services from 12pm today:

    • Richmond Swimming Centre
    • Oasis Aquatic and Leisure Centre, South Windsor
    • Hawkesbury Indoor Stadium
    • Upper Colo Reserve, Upper Colo
    Essential services will be maintained and Council will continue providing Customer Service through its telephone and online services.

    Please see the document to the right of the screen under the Council Services - Daily Update heading.

  • Council Services - Daily Update

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    During the Coronavirus (COVID-19) situation, we will be providing daily updates on Council services through our website www.hawkesbury.nsw.gov.au and our Facebook page.

    Please see the document to the right of the screen under the Council Services - Daily Update heading.


  • Update on Council Library Operations

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    Due to the Coronavirus (COVID-19) Council is working to protect our community by reducing in-person contact. The following changes will take place at our libraries of as of Friday, 20 March 2020:

    The Richmond Library will be closed until further notice
    No public access to computers at Hawkesbury Central Library
    Books may still be returned and borrowed and FREE wifi is still available at the Hawkesbury Central Library
    Library members are encouraged to use the online Library catalogue to search and borrow eBooks, eMagazines and access many other eResources
    Members can now borrow up to 40 items
    Non-library members are encouraged to join
    People can become a member online – but go to the Library to show ID and collect library card


  • ⚠️Council Administration Building⚠️

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    Council will close its in-person access at its Administration Building in Windsor effective from Friday, 20 March 2020. Essential services will be maintained and Council will continue providing Customer Service through its telephone and online services listed below;

    Council encourages everyone to use its online services:
    Website: www.hawkesbury.nsw.gov.au
    Email: council@hawkesbury.nsw.gov.au
    Council’s Customer Service: 4560 4444
    Report or Request It - Online Forms: www.hawkesbury.nsw.gov.au/report-and-request-forms
    Upper Colo Reserve - Online Booking: https://bit.ly/3a2BreJ
    Council Facebook Page: www.facebook.com/hawkesburycitycouncil

    Initial documentation for Development Applications may be dropped off for review at the front of Council’s Administration Building in the mail box at 366 George Street, Windsor.