Coronavirus (COVID-19) - Updates for Hawkesbury Residents

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Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

  • Business Update: JobKeeper subsidy to help eligible employers and employees stay connected

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    07 Apr 2020

    Sole traders may be eligible for the JobKeeper payment if their turnover has reduced relative to a comparable period one year ago. For more information, visit here

    For more information about employer and employee eligibility guidelines, visit here

    Friends, family and business owners seeking information on small business support, visit here the Service NSW information hub for small business impacted by COVID19.

    Opportunity for NSW businesses to help fill the medical supply chain

    The NSW Government is seeking expressions of interest from NSW businesses that can help supply or make components of urgently needed medical equipment and sanitation aids including:

    • hand sanitiser
    • examination gloves
    • disinfectant and cleaning products
    • handwash and soap
    • masks
    • eyewear
    • gowns and protective overalls
    • paper products, including toilet and tissue paper.

    Businesses:

    • may register their interest online here
    • do not currently have to manufacture the listed products, but should be capable of changing their production lines to supply these products
    • who need to change their existing operations to take up this opportunity should email the Global NSW Concierge team for assistance contactus@global.nsw.gov.au

    Visit NSW Government for more information.

    Considerations for vulnerable workers

    National Cabinet has endorsed the advice that workers classified as vulnerable to serious illness if they become unwell, must undergo a risk assessment and be redeployed to non-customer-based roles where possible. Where risk cannot be appropriately mitigated, arrangements should be considered to accommodate a workplace absence.

    • People classified as vulnerable are:
    • Aboriginal and Torres Strait Islanders 50 years and older with one or more chronic medical conditions;
    • 65 years and older with chronic medical conditions;
    • 70 years and older; and
    • those with compromised immune systems

    Visit Australian Government Department of Health for more information.

  • Extraordinary Council Meeting Scheduled for 7 April - CANCELLED

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    06 Apr 2020

    Due to the Coronavirsus (COVID-19) pandemic the Extraordinary Council Meeting scheduled for Tuesday, 7 April 2020 to consider the Draft 2020/2021 Operational Plan has been cancelled.

    The Draft 2020/2021 Operational Plan will now be considered at the Council Meeting on Tuesday, 28 April 2020. We apologise for any inconvenience.

  • Council Services and Operations Update #7

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    06 Apr 2020

    TUESDAY, 31 MARCH 2020 - VALID UNTIL FURTHER NOTICE

    Facilities that are operating as usual are:
    ✅All kerbside collections – domestic, recycling and green waste
    ✅Kerbside collection
    ✅Hawkesbury Companion Animal Shelter (by appointment only, please call 4560 4644)
    ✅Council meetings
    ✅Customer Service telephone, email and Facebook
    ✅Visitor Information Centre telephone, email and Facebook
    ✅Parks (residents need to adhere to the NSW Government Legislation on Movement and Social Distancing).

    ⚠️Council encourages everyone to use its online services at www.hawkesbury.nsw.gov.au and for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au

    In order to try to keep our community safe the following Council services are currently closed until further notice:
    ❌Council Administration Building
    ❌Hawkesbury Central Library
    ❌Richmond Branch Library
    ❌Hawkesbury Regional Museum
    ❌Hawkesbury Regional Gallery
    ❌Richmond Swimming Centre
    ❌Oasis Aquatic and Leisure Centre, South Windsor
    ❌Hawkesbury Indoor Stadium
    ❌Hawkesbury Community Nursery
    ❌Upper Colo Reserve
    ❌All Tennis Courts
    ❌All Community Centres for public access, please contact via phone
    ❌Waste Management Facility
    ❌Playgrounds (including BBQ's and gym equipment)
    ❌Skate parks

  • Council Services and Operations Update #6

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    30 Mar 2020

    MONDAY, 30 MARCH 2020 - VALID UNTIL FURTHER NOTICE

    Facilities that are operating as usual are:
    All kerbside collections – domestic, recycling and green waste
    Kerbside collection
    Hawkesbury Companion Animal Shelter (by appointment only, please call 4560 4644)
    Council meetings
    Customer Service telephone, email and Facebook
    Visitor Information Centre telephone, email and Facebook
    ⚠️Council encourages everyone to use its online services at www.hawkesbury.nsw.gov.au and for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au
    In order to try to keep our community safe the following Council services are currently closed until further notice:
    Council Administration Building
    Hawkesbury Central Library
    Richmond Branch Library
    Hawkesbury Regional Museum
    Hawkesbury Regional Gallery
    Richmond Swimming Centre
    Oasis Aquatic and Leisure Centre, South Windsor
    Hawkesbury Indoor Stadium
    Hawkesbury Community Nursery
    Upper Colo Reserve
    All Tennis Courts
    All Community Centres for public access, please contact via phone
    Waste Management Facility
    Playground/Parks (including BBQ's and gym equimpment)
    Skate Parks
    Further information on this daily update can be found here https://www.yourhawkesbury-yoursay.com.au/54618/documents/147550
    Follow this link to our Coronavirus (COVID 19) Community Update site www.yourhawkesbury-yoursay.com.au/Covid19

  • Waste Management Facility Update

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    30 Mar 2020
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    There has been some discussion in the community regarding the post Council shared last night about the closure of the Hawkesbury Waste Management Facility. The following items address the main issues raised;

    Why did the facility close? It closed for two reasons:
    1️⃣a The Government are urging people to stay at home unless shopping for essentials, leaving for medical or compassionate care; exercising outdoors while distancing or if they have to work or study and it can’t be done from home. If the Waste Management Facility is open we are encouraging people to come out, this is not consistent with the messaging put out by the Government.

    1️⃣b This facility can no longer open to the public due to social distancing requirements. The gatehouse at the facility was built many years ago and current Work Health Safety regulations require that there be two people in the gate house. The current social distancing requirements of 4 square metres per person in an enclosed space means that the gate house does not meet these requirements and must be closed.

    2️⃣ Will my general waste bin be collected?
    Yes, all waste collections including general waste, recycling and organics will be collected as per the usual collection. Residents are asked to place their bins out prior to 4am on the day of collection. Due to the current crisis, your bin collection may not be collected at the exact time as in the past. We ask that you leave your bin out and if you believe it has been missed please report this via our online form www.hawkesbury.nsw.gov.au/media/forms/bin-request or by calling our Customer Service Centre on 4560 4444.

    3️⃣ Is the Kerbside collection still operating?
    Yes, this service is still operating and we encourage our residents to use this service that is available at no additional cost to any of our residents who are paying for a waste service collection. Past waste audits have found that only a small percentage of our residents book a yearly kerbside collection. Kerbside collections can be booked through Cleanaway by calling 1300 889 527. Further information can be found here https://www.hawkesbury.nsw.gov.au/…/hou…/kerbside-collection

    4️⃣ Increased Illegal Dumping
    We understand the community are concerned there may be increased illegal dumping in the Hawkesbury if the Waste Management Facility is closed. We urge everyone to take care of the environment around us and not dump. Our Facility is only closed due to the current crisis and we will endeavor to reopen as soon as it is safe to do so. These decisions are being made in the best interest of our staff and our community and we urge our residents to report any illegal dumping to our Customer Service Centre on 4560 4444. All of our other general waste services and kerbside pickup services will be available and we encourage our community to make use of those services.

    5️⃣ What about our out of area residents who do not have a waste collection service?
    We are investigating further options for the areas which are not currently serviced by our garbage trucks. We will advise of any update on this via our website www.hawkesbury.nsw.gov.au and Facebook page.


  • Closure of Parks and Playgrounds

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    30 Mar 2020
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    Following the Prime Minister’s announcement from yesterday, our playgrounds and parks are now CLOSED. This includes all public playgrounds, skate parks, outside gym equipment and BBQ's facilities in our parks.

    Our staff will be placing signage up in these locations over the coming days.

    If you have any concerns on breaches to the current public health orders, please call Crime Stoppers on 1800 333 000 as the Police are responsible for enforcing these laws.

    Other changes from the recent announcement is a recommendation that people aged 70 and over and those over 60 with chronic illness and indigenous people over 50 are urged to stay at home and self-isolate.

    There is also new restrictions on gatherings with numbers now limited to two people, this measure has been introduced to slow the spread of Coronavirus (COVID-19)


  • Companion Animal Shelter Update on Operations

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    30 Mar 2020
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    To assist in keeping the Shelter open and reduce the risk to our staff and general public, we have made the following changes to our operations:

    1️⃣ Appointment only – viewing of all animals must be done by appointment only
    2️⃣ Please call our staff on 4560 4644 to book a time
    3️⃣ Only one family allowed in the reception area at one time
    🐱 Cats will be shown in the reception area
    🐶 Dogs will be shown on the outdoor grass area

    These changes in operations have been introduced so that we can keep our Shelter operating which is in the best interest of the animals in our care. We urge the general public to please adhere to our requests.


  • Hawkesbury City Waste Management Facility - CLOSED

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    30 Mar 2020

    Due to the Coronovirus (COVID -19) a decision has been made to CLOSE Council's Waste Management Facility at The Driftway, South Windsor for the safety of our staff and the general public. This includes dropping off of ALL general waste by our residents and there will be NO public access to the Community Recycling Centre until further notice. Garbage collections will continue as normal.

    We will be reviewing our services and operations further tomorrow following the announcements by the Prime Minister this evening. We will update our community via our website www.hawkesbury.nsw.gov.au and Facebook page once further decisions have been made.


  • COVID-19 UPDATE – OUTDOOR FACILITIES

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    29 Mar 2020
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    Council is receiving a number of enquiries about the use of our open spaces. The NSW Government’s Public Health Order (No. 3) link here allows for outdoor open spaces to be used however Council are asking the community to limit the use of our public playgrounds and outdoor recreation facilities like the boat ramps, outdoor fitness equipment or any of our other open space facilities. These spaces can be used provided the community adheres to the numbers around gatherings and social distancing of 1.5 metres.

    We are progressively putting up signs in these spaces to remind people that they need to comply with social distancing practices.


  • UPDATE ON THE FUTURE OF COUNCIL'S SERVICES AND OPERATIONS

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    29 Mar 2020
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    In the current environment we are unclear how long we will be able to keep our services and operations open. In the coming days we may need to further reduce our current service levels to keep our staff and the general public safe. We are constantly reviewing the current situation and adjusting the way we do business during the Coronovirus (COVID-19) crisis. We will continue to update our community via our website www.hawkesbury.nsw.gov.au and our Facebook page.