Coronavirus (COVID-19) - Updates for Hawkesbury Residents
Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.
The global management of the situation is evolving daily.
Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.
Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.
NSW Government Health Website
Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency
Nepean Blue Mountains Local Health District
Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found
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UPDATE ON THE FUTURE OF COUNCIL'S SERVICES AND OPERATIONS
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In the current environment we are unclear how long we will be able to keep our services and operations open. In the coming days we may need to further reduce our current service levels to keep our staff and the general public safe. We are constantly reviewing the current situation and adjusting the way we do business during the Coronovirus (COVID-19) crisis. We will continue to update our community via our website www.hawkesbury.nsw.gov.au and our Facebook page.
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COUNCIL SERVICES AND OPERATIONS UPDATE #5
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THURSDAY 26 MARCH 2020 - VALID UNTIL FURTHER NOTICE
Facilities that are operating as usual are:
✅All kerbside collections – domestic, recycling and green waste
✅Kerbside collection
✅Waste Management Facility
✅Hawkesbury Companion Animal Shelter (pick up of lost or adopted pets only) Please call 4560 4644 for any general enquiries.
✅Council meetings
✅Customer Service telephone, email and Facebook
✅Visitor Information Centre telephone, email and Facebook⚠️Council encourages everyone to use its online services atwww.hawkesbury.nsw.gov.auand for any enquiries, including bushfire recovery enquiries, please call Council’s Customer Service on 4560 4444 or email council@hawkesbury.nsw.gov.au
In order to try to keep our community safe the following Council services are currently closed until further notice:
❌Council Administration Building
❌Hawkesbury Central Library
❌Richmond Branch Library
❌Hawkesbury Regional Museum
❌Hawkesbury Regional Gallery
❌Richmond Swimming Centre
❌Oasis Aquatic and Leisure Centre, South Windsor
❌Hawkesbury Indoor Stadium
❌Hawkesbury Community Nursery
❌Upper Colo Reserve
❌All Tennis Courts
❌All Community Centres for public access, please contact via phoneFurther information on this daily update can be found herewww.yourhawkesbury-yoursay.com.au/54618/documents/144717
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Update on Council Library Operations
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Due to the Coronavirus (COVID-19) Council is working to protect our community by reducing in-person contact. The following changes will take place at our libraries of as of Friday, 20 March 2020:
❌ The Richmond Library will be closed until further notice
❌No public access to computers at Hawkesbury Central Library
✅ Books may still be returned and borrowed and FREE wifi is still available at the Hawkesbury Central Library
✅Library members are encouraged to use the online Library catalogue to search and borrow eBooks, eMagazines and access many other eResources
✅Members can now borrow up to 40 items
✅Non-library members are encouraged to join
✅People can become a member online – but go to the Library to show ID and collect library card
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⚠️Council Administration Building⚠️
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Council will close its in-person access at its Administration Building in Windsor effective from Friday, 20 March 2020. Essential services will be maintained and Council will continue providing Customer Service through its telephone and online services listed below;
Council encourages everyone to use its online services:
Website: www.hawkesbury.nsw.gov.au
Email: council@hawkesbury.nsw.gov.au
Council’s Customer Service: 4560 4444
Report or Request It - Online Forms: www.hawkesbury.nsw.gov.au/report-and-request-forms
Upper Colo Reserve - Online Booking: https://bit.ly/3a2BreJ
Council Facebook Page: www.facebook.com/hawkesburycitycouncilInitial documentation for Development Applications may be dropped off for review at the front of Council’s Administration Building in the mail box at 366 George Street, Windsor.
