Coronavirus (COVID-19) - Updates for Hawkesbury Residents

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Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

Council recognises that there is significant concern in the community around Coronavirus. This page has been set up to provide local information to our community about Coronavirus (COVID-19). We will regularly update this page with messages from NSW Health and also advise of any changes to our operations which may affect our residents.

The global management of the situation is evolving daily.

Council is following the recommendations of the Federal and State Government agencies before any changes are made to our operations.

Members of the public are encouraged to observe good hygiene practices and seek advice from their General Practitioner or local hospital if they have flu-like symptoms.

NSW Government Health Website

Further information about the COVID-19 (Coronavirus) can be obtained from the State Government health agency

Nepean Blue Mountains Local Health District

Nepean Blue Mountains Local Health District and our hospitals have well established plans for handling respiratory infections, like COVID-19 and influenza further details can be found

  • COVID Update on Face Masks - 29 January 2021

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    29 Jan 2021

    From today, Friday, 29 January 2021, the wearing of face masks is now optional if you are visiting an indoor Council facility. The wearing of face masks continues to be fully supported by Council and we will continue to make face masks available to our staff and visitors.

    Find out more : http://bit.ly/greater-sydney-restrictions-update


  • COVID Update - 7 January 2021

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    07 Jan 2021
    As face masks are now mandatory for most indoor premises across Greater Sydney, which includes the Hawkesbury, Council is encouraging our community to:
    Wear a face mask if you are visiting our indoor public spaces (there are exemptions for children under 12 and those with a health condition)
    When visiting our facilities, check in using the Service NSW QR code
    Practice social distancing, with a distance of 1.5 metres between yourself and others
    If you have even the mildest systems, get tested and stay at home so you do not expose others to illness
    Use our online options where possible www.hawkesbury.nsw.gov.au
    Do your business over the phone by contacting our Customer Service Centre on 4560 4444.
    We thank you for continuing to work with us to keep everyone safe during this evolving situation.
    Although it is not the responsibility of businesses to enforce regulations on customers, our staff and the general public can report non compliance to Crime Stoppers on 1800 333 000.
    Click here for further information on the current restrictions for Greater Sydney
  • COVID-19 Update – 5 January 2021

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    06 Jan 2021

    Based on the NSW Government's current health guidelines, wearing face masks is now mandatory in various indoors settings, excluding homes, as per the Public Health Order 2021 (COVID-19 Mandatory Face Coverings) under the Public Health Act 2010.

    In keeping with the Public Health Order, Hawkesbury City Council is encouraging visitors over the age of 12 to wear a mask when using indoor Council facilities. This includes Council’s Administration Building, Libraries, Hawkesbury Visitor Information Centre, Hawkesbury Regional Art Gallery, Hawkesbury Regional Museum, Hawkesbury Companion Animal Shelter and other indoor facilities.

    Please consider others in our community when using community spaces and limit your time so that everyone can have an opportunity for access. To help protect our community:

    • please practice social distancing, with a distance of 1.5 metres between yourself and others
    • practice good hygiene guidelines, including correct handwashing of 20 seconds
    • stay home if you are sick and do not expose others to illness.

    Remember to get tested and self isolate with even the mildest of symptoms, or if you have attended a venue listed by the NSW Government as a COVID-19 case location, or you have been in contact with someone else who has been to a COVID-19 case location.

    To protect the community from COVID-19, rules and restrictions apply to the Greater Sydney region (which includes the Hawkesbury and Blue Mountains), the Central Coast and Wollongong. Please stay up to date with current and accurate health advice about COVID-19 and the latest COVID-19 case locations in NSW by using the official NSW Health website at www.health.nsw.gov.au

    To report a breach of COVID-19 regulations, please contact Crime Stoppers on 1800 333 000 or www.nsw.crimestoppers.com.au

    Visit www.nsw.gov.au/covid-19 for further details.

  • Update from NSW Health

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    22 Dec 2020
    Some important information from
    NSW Health
    which relates to all of the Hawkesbury Local Government Area.
    Due to the growing risk from the Avalon outbreak, new restrictions were introduced for Greater Sydney from midnight last night to reduce the risk of further community transmission. These include:
    • Household gatherings are limited to 10 visitors (until 11.59pm on Wednesday 23 December).
    • The one person per four square metre rule is being re-introduced for all indoor settings, including hospitality venues and places of worship.
    • A cap of 300 people will apply for hospitality venues and places of worship.
    • Singing in indoor venues will now be restricted, returning to a maximum of five performers indoors, provided they are 1.5m from one another and at least 5m from the audience who are not allowed to sing along.
    • Dancefloors will not be permitted, except for weddings, when a maximum of 20 from the wedding party will be permitted.
    For the purposes of the Order, ‘Greater Sydney’ comprises the following local government areas: Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Central Coast, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, North Sydney, Northern Beaches, Parramatta, Penrith, Randwick, Ryde, Strathfield, Sutherland Shire, Sydney, The Hills Shire, Waverley, Willoughby, Wollondilly, Wollongong and Woollahra.
    People in Greater Sydney are also urged not to visit residential aged care facilities, disability services or vulnerable people unless it is critical. This advice will be re-assessed on Wednesday 23 December.
    People across Greater Sydney are also advised to wear masks in indoor settings such as shops and hospitality venues, in line with advice already issued to those in the Northern Beaches.
  • COVID-19 Advice for The Hawkesbury

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    06 Oct 2020

    People in The Hawkesbury are being called on to come forward for testing if they have any COVID-19 symptoms after the state’s sewage surveillance program detected fragments of the virus at the North Richmond treatment plant.

    Virus fragments in sewage can mean that there are active cases in the catchment area, but people can continue to ‘shed’ virus genetic material for some weeks after recovery.

    If you have symptoms such as a runny nose, cough, sore or scratchy throat, fever, loss of smell or taste, or shortness of breath, please get tested as soon as possible and isolate at home until you get the result.

    There are free COVID-19 Clinics across the region including local drive-through clinics operating at Hawkesbury Showgrounds in Clarendon, the Sydney International Regatta Centre at Cranebrook and Koolyangarra Aboriginal Child & Family Centre, Cranebrook.

    There is also a free GP-led Respiratory Clinic in Windsor which is available by appointment.

    More details about local COVID-19 Clinics.

    Please remember:

    • If you are unwell, stay in, get tested and isolate.
    • Wash your hands regularly. Take hand sanitiser with you when you go out.
    • Keep your distance. Leave 1.5 metres between yourself and other
  • Hawkesbury Paddlewheeler back on the water

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    The Hawkesbury Paddlewheeler will be back on the Hawkesbury River for Father’s Day, 6 September, offering COVID-Safe cruising. Captain Ian Burns is also celebrating the Paddlewheeler’s return with an official launch on 4 October and he says he has appreciated Council’s Business Bounce Back Program which helped him get back on track.

    “Thanks to the help from the Business Bounce Back Program, the Hawkesbury Paddlewheeler is back in operation, and we’ve started taking bookings again.

    “The mentors in the program have been absolutely responsive and now I’m putting into action everything I’ve learned in the one on one sessions and the webinars. I’ve adopted a whole new business mindset and now we can navigate through new challenges just as well we can navigate the Hawkesbury River.”

    The Hawkesbury Paddlewheeler is a locally owned and family operated business that has been cruising the Hawkesbury River for over 35 years from historic Windsor.

    “We offer an award-winning tourist attraction. I was so proud when we won the most outstanding specialised business of the year in the Hawkesbury for 2019,” Captain Burns said.

    ‘We’ve certainly taken some difficult blows from the bushfires, floods, the Windsor Bridge development and COVID-19,” he said.

    “Joining in the Business Bounce Back Program has been a huge help to getting our confidence back and developing the business know-how to get back on the water.

    “The marketing assistance included in this program is great; it’s a real boost like we’ve never had before,” he said.

    “We’ve always taken pride in providing a family friendly, fun filled atmosphere at reasonable prices, and we’re back on deck to do it all again!”

    The Hawkesbury Paddlewheeler is operating under COVID-Safe guidelines and Captain Burns is committed to doing the utmost to ensure that his crew and all passengers are protected on every cruise. To find out more visit www.paddlewheeler.com.auThis external link will open in a new window and www.facebook.com/HawkesburypaddlewheelerThis external link will open in a new window

    The Business Bounce Back program is part of Council’s broader business recovery program that is offered to Hawkesbury businesses. The free program offers one on one mentoring and provides the business tools for resilience in the future.

    To find out more about the program, please email City Design and Economic Development Manager Amanda Kearney via business@hawkesbury.nsw.gov.au or call 4560 4444.

    Council has also set up the Hawkesbury Business Hub at www.yourhawkesbury-yoursay.com.au/hbhThis external link will open in a new window to offer business community centralised business information, particularly as it relates to the impact of COVID-19 and bushfires on businesses.

  • UPPER COLO RESERVE - OPEN FOR CAMPING FROM 1 SEPTEMBER 2020

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    Bookings are now being accepted for Upper Colo Reserve from 1 September 2020 onwards.

    In the event that the reserve needs to be closed due to COVID -19 or any other factors you will be advised and a refund will be processed.

    The following guidelines are in place to protect visitors and manage booking numbers to enable physical distancing:

    • only the people who are booked can stay - additional people will not be allowed on arrival
    • you are responsible for maintaining contact details of your guests
    • by making a booking, you understand and agree that:
      • you have read information about the campground and determined its suitability for you.
      • you agree to bring your own cleaning supplies, sanitation products and plenty of water as water supply cannot be guaranteed
      • you will follow physical distancing and public gathering rules. Latest rules are available on the NSW government website www.nsw.gov.au/covid-19This external link will open in a new window
      • if you are unwell, please stay at home.

    Campsites will be maintained to general standards however Council cannot guarantee that surfaces and touch-points are sterilised.

    Please note bookings are essential. Important information:

    • no mobile or wireless connection is available at the campground
    • the road is a narrow winding gravel road that is not suitable for caravans
    • no firewood is to be collected from the Reserve or the National Park
    • personal transport to and from the Reserve is essential in case of emergency evacuation
    • children under the age of 18 must be supervised by an adult whilst at the reserve.

    The Upper Colo Reserve is isolated and surrounded by bushland, and thus in times of extreme weather conditions/fire the Reserve may be closed. If you are unsure if this will apply on the dates you are camping please contact Council on (02) 4560 4444 (between 8:30am and 5pm Monday to Friday), before leaving home or the Rural Fire Service on (02) 4575 1601 or check the RFS website www.rfs.nsw.gov.auThis external link will open in a new window outside office hours.

    In the event of a Total Fire Ban

    NO fires are to be lit at Upper Colo Reserve.

    NO cooking facility with an open flame can be used...this includes gas BBQs.

    For full conditions of entry and to book visit www.hawkesbury.nsw.gov.au/services/places-and-facilities/upper-colo-camping

  • Nepean Blue Mt Health

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    COVID-19 ADVICE | A spectator who attended Mileham Street Netball Courts in South Windsor on Saturday 22 August between 8:30am to 9am and 12:15pm to 12:45pm has tested positive for COVID-19.

    People who were at this location at those times are considered to be casual contacts with risk to others who attended low. They should watch for COVID-19 symptoms and if any develop get tested and self-isolate.

    Please remember:
    • If you are unwell, stay in, get tested and isolate.
    • Wash your hands regularly. Take hand sanitiser with you when you go out.
    • Keep your distance. Leave 1.5 metres between yourself and others.
    • Wear a mask in situations where you cannot physically distance

    For details on your local COVID-19 Clinics, please visit the NSW Health website: https://www.health.nsw.gov.au/Infectio…/…/Pages/clinics.aspx

  • Hawkesbury Visitor Information Centre Reopens

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    The newly renovated Hawkesbury Visitor Information Centre was officially opened today by Mayor Barry Calvert. The opening was attended by local councillors and invited guests.

    Our team is excited to welcome locals and visitors into the newly renovated centre which showcases our beautiful Hawkesbury region.

    We have a range of local produce proudly on display for sale. Plus we have an extensive collection of local and regional information to plan your next get-away.

    Come in today, we are open 7 days a week 9am to 4pm.

    Check out our website www.discoverthehawkesbury.com.au

  • KEEPING BUSINESSES & COMMUNITIES COVID SAFE

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    28 Aug 2020

    From 12:01am Friday, 24 July 2020 the following rules will be in force as NSW enters a state of ‘COVID normal’.

    Compliance measures introduced to pubs will be extended to restaurants, bars cafés and clubs. This includes:
    1. limiting group bookings to a maximum of 10 people
    2. mandatory COVID-Safe plans and registration as a COVID-Safe business
    3. a digital record must be created within 24 hours.

    COVID Safe is a NSW-wide program that supports your business to keep our community safe from COVID-19.

    Learn how your business can register to be COVID Safe here: www.nsw.gov.au/covid-19/covid-safe-businesses

    Industry-specific advice is available on COVID-19 health and safety measures, along with updates to information about changes to health and safety rules.