Bushfire Recovery

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This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

  • BizRebuild was on the ground in the Hawkesbury

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    BizRebuild was on the ground in the Hawkesbury from 10 June to 12 June to meet with with Council staff and to provide support to around 20 business owners across the Hawkesbury.

    BizRebuild were able to provide some immediate relief through the distribution of re-tooling and service vouchers totalling $23,000 for the region.

    St Albans resident, Pinny Kong said: “We were very lucky to get a $500 voucher from BizRebuild last week to help pay off some of the money we owe our accountant, as we would not be receiving any income this year because of the bushfire, flood then COVID-19”.

    BizRebuild specifically focuses on providing businesses:

    👉Information on and assistance with navigating the available COVID-19 and bushfire related financial support for NSW businesses, such as state and federal government administered grants, loans and other available financial assistance
    👉One-on-one assistance with completing application forms for COVID-19 and bushfire related financial support applicable to NSW businesses
    👉More general business related information and, where possible, putting businesses in touch directly with external business specialists through their network of business community members.
    👉A dedicated mental health and trauma expert for private and confidential counselling and support.

    Council encourages other businesses to come forward if they require assistance by contacting bizrebuild@bca.com.au or visiting www.bizrebuild.com.au

    BizRebuild is a business-led initiative, backed by the Business Council to provide practical and on the ground assistance to local businesses impacted by the bushfires. Visit www.bizrebuild.com.au for information.


  • APPLY FOR A SMALL BUSINESS COVID-19 RECOVERY GRANT

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    If your small business or not-for-profit organisation has experienced a decline in turnover as a result of COVID-19, you may be eligible for a small business recovery grant of between $500 and $3000.

    This grant helps small businesses meet the costs of safely reopening or up-scaling operations. These expenses include, but are not limited to:

    fit-out changes and temporary physical changes (for example, plastic barriers at checkouts)
    staff training and counselling
    business advice and continuity planning
    cleaning products and additional cleaning services
    additional equipment necessary to comply with social distancing or other public health measures
    marketing, communications and advertising
    digital solutions (for example, e-commerce or business websites).

    Applications close 11:59pm Sunday 16 August 2020, to apply online visit Here

  • REMINDER - RED CROSS GRANTS CLOSE TOMORROW!

    Share REMINDER - RED CROSS GRANTS CLOSE TOMORROW! on Facebook Share REMINDER - RED CROSS GRANTS CLOSE TOMORROW! on Twitter Share REMINDER - RED CROSS GRANTS CLOSE TOMORROW! on Linkedin Email REMINDER - RED CROSS GRANTS CLOSE TOMORROW! link

    There are several Red Cross grants for our community members whose circumstances have been affected by the bushfires. The closing date for Red Cross grants has been extended to Tuesday, 30 June 2020.

    Immediate assistance is available for our bushfire-affected community members who are in financial hardship. These cash grants are available:
    👉Emergency grant for people who have lost their homes.
    👉Injury grant for people who were hospitalised due to the fires.
    👉Primary residence repair grant for home owners whose homes have been structurally damaged. Eligibility has also been extended to include destruction or damage to critical private water, septic and/or power infrastructure.
    👉The former Rebuild grant for owner-occupiers to assist with early stages of rebuilding is now called the Reestablishment grant, and it has extended eligibility criteria. This grant offers $30,000 per household for home owner occupiers and $10,000 per household for people who were renting a home or whose primary place of residence was a caravan or mobile home.
    ℹ️For more information and grant applications visit www.redcross.org.au/grants

    ☎️If you need help in applying for these grants, please contact Step by Step - Disaster Recovery Support Service. To access the Step by Step Recovery Support Service, please call 0417 298 832 or email stepbystep@gatewayfamilyservices.org.au

    If COVID-19 restrictions are impacting your ability to provide the required information for a grant, you can also contact Red Cross on 1800 RED CROSS (1800 733 276) for assistance.

  • Be You Bushfire Response Program

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    The program provides tailored mental health support to schools and early learning services affected by bushfires across Australia. Informed by placed-based and community-led principles, the Program empowers bushfire affected communities to lead their own recovery.

    The Bushfire Response Program is offering Hawkesbury schools and early learning services a package of support comprising four primary elements:
    • Contact Liaison Officers
    • trauma training
    • recovery planning
    • support service mapping.

    Contact Liaison Officers work with schools and early learning services to support the development of a recovery plan. An individually tailored recovery plan maps out and identifies short, medium and long-term activities to support recovery and promote resilience in each learning community. This Program allows for up to 18 months of support, but many plans will extend well beyond this period to allow for long-term recovery in communities.

    The Bushfire Response Program is led by Beyond Blue in partnership with Early Childhood Australia, headspace and Emerging Minds. The Program is a part of Be You, Australia’s national mental health in education initiative funded by the Australian Government.

    To find out more or register, visit https://beyou.edu.au/bushfire-response-program or email Contact Liaison Officer Paola Mercado via email PMercado@earlychildhood.org.au or call on 0497 900 087.

  • Council is working in collaboration with Hawkesbury Local Landcare Network

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    Landcare coordinators will:
    👉 visit Bushfire affected properties to provide advice on post-fire land management and conservation
    👉create and provide a support network to the community
    👉 discuss what to look out for and explain how to support research such as notifying of a species you don’t recognise, logging wildlife sightings etc.
    organise workshops that will cover:
    ➡️weed management
    ➡️erosion control
    ➡️soil management
    ➡️what to expect over the next six months in terms of recovery and new plants
    ➡️feral animal management such as fox management

    Council staff will be in contact with bushfire affected residents over coming weeks about program participation.

    If you are interested in participating, please contact Katherine Claire at Hawkesbury Local Landcare Network on ☎️4574 9601 or Council’s Bushfire Recovery Coordinator on ☎️4560 4444 to register for a site inspection to assess your eligibility.

    The NSW Landcare Program is funded by the NSW Government and is supported through the partnership of Local Land Services and Landcare NSW.

  • Small Business $10,000 Grants Extended to 30 June

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    Small businesses in industries highly impacted by COVID-19 have more time to submit applications for up to $10,000 in Small Business Support Fund grants to help pay for unavoidable expenses.

    The grants aim to help highly-impacted small businesses hibernate, with the criteria recently extended to provide support for eligible microbreweries, cellar doors and events and commercial vessel businesses.

    The grants are also designed to allow small businesses to get access to help as quickly as possible and this extension aims to ensure that more businesses can help to cover utilities, rates and supplier costs.

    The criteria for the Small Business Support Fund grants and online application form is available at www.service.nsw.gov.au/…/apply-small-business-covid-19-supp… Applications must be received by 11.59pm 30 June.

    For more information about what other measures might be available, visit www.service.nsw.gov.au/covid-19 and use the assistance tool. To learn more about the NSW Government’s COVID-19 stimulus measures, visit www.nsw.gov.au/covid-19

  • HARDSHIP, PENSIONER CONCESSION AND DEBT RECOVERY POLICY

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    Hawkesbury City Council understands that from time to time members of our community may experience financial difficulties and may require assistance in making payments.

    Council is also committed to developing consistent, fair and effective policies and processes in regard to the management of debts owed to Council.

    At its meeting on 28 April 2020, Council resolved to place a Draft Hardship, Pensioner Concession and Debt Recovery Policy on public exhibition for a period of 28 days and seek submissions from interested parties.

    The policy is on public exhibition until Tuesday, 7 July 2020 and may be viewed via this link www.yourhawkesbury-yoursay.com.au/hardship-policy

  • BizRebuild Team to Visit Hawkesbury

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    The BizRebuild team are coming to the Hawkesbury with FREE business information and advice that will assist our local business who have been affected by the bushfires.

    They are visiting the following locations;
    St Albans - Wednesday, 10 June 2020
    Bilpin - Thursday, 11 June 2020
    Colo - Friday, 12 June 2020
    ☎️Call 1800 497 121 to make an appointment

    The BizRebuild team will be able to assist you in the following ways;
    👉Information on and assistance with navigating
    the available COVID-19 and bushfire related
    financial support for NSW businesses, such as
    state and federal government administered grants,
    loans and other available financial assistance
    👉 One-on-one assistance with completing
    application forms for COVID-19 and bushfire
    related financial support applicable to NSW
    businesses
    👉More general business related information
    and, where possible, putting businesses in touch
    directly with external business specialists through
    our network of business community members
    after sessions
    👉A dedicated mental health and trauma expert
    for private and confidential counselling and support
    ℹ️Visit www.bizrebuild.com.au for information

  • NSW Government Recovery Funding

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    Bushfire-impacted dairy farmers, fruit growers and forestry businesses have up until Tuesday, 16 June 2020 to apply for Recovery Funding from the NSW Government.

    The Recovery Funding includes ‘supply chain support’ grants that are available for activities such as:

    👉clean up of damaged orchard equipment or replacing trees, trellises and netting
    👉repair of vineyards directly damaged by bushfire, including site clean-up
    👉beekeepers purchasing pollen, pollen substitutes or sugar to feed their hives
    👉purchasing oyster spat to replace oysters killed due to ash or fireground run-off
    👉re-establishing dairy pastures, herd rebuilding and buying or replacing lost fodder
    👉haulage and storage of burnt forestry timber

    For more details about the above grants, visit www.nsw.gov.au/bushfire-industry-recovery-package

  • Business Bounce Back Mentoring Program for Hawkesbury Tourism Businesses

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    Hawkesbury City Council are pleased to launch a tailored mentoring program to registered tourism businesses in the Hawkesbury. The program works one on one with businesses affected by recent events of bushfires, floods and COVID-19, to get them back on track with business tools to withstand crises in the future.

    Ruth and Brian Schembri from Blueberry Hills on Comleroy Bed and Breakfast have recently signed up for the program. The Mayor came out to chat about the significant impact that the bushfires and COVID-19 has had on their business in the last 6 months and ways that this program will assist them.

    To find out more and to join the program, please email City Design and Economic Development Manager Amanda Kearney via business@hawkesbury.nsw.gov.au or call 4560 4444

Page last updated: 29 Mar 2023, 04:19 PM