Flood Recovery Information - Hawkesbury 2021

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This page is here to support our community during the recovery from the 2021 floods. There is a range of supports available.

Checking this page regularly for updates will be the best way for you to be aware of new information on the recovery. If you would like to receive information on flood recovery support as it progresses, please register your details so that we can continue to communicate with our flood affected residents.

The most current Flood Recovery Information is HERE

Register to receive Flood Recovery Information Updates via email HERE

Register to receive Upper Colo Bridge and Greens Road updates via email HERE



LOCAL RECOVERY SUPPORT SERVICES

Peppercorn Resilience Support Services offer individual support to strengthen the capacity, over time, of the flood impacted people of our community by facilitating and working with clients to engage with services, seek financial assistance and information and when needed navigate the range of services available. Call 4587 0225 or email rss@peppercorn.org.au to speak with a Recovery Support Worker.

Department Primary Industries Rural Recovery Support Service for Primary Producers can be contacted on jamie.perry-meijer@dpi.nsw.gov.au or call 0407 910 221 to speak with a DPI Recovery Support Worker

FOOD SUPPORT SERVICES:

For the current availability of food and emergency support services click HERE

COMMUNITY HUBS:

Community Hubs normally provide face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans.


Unfortunately, there will be no Community Hubs under current Health Orders however their is a new ONLINE HUB available on Mondays and Bounce Back Exercise Groups are running online.

Please click here for all the HUBS INFORMATION

You can contact the Regular Services you would normally find at the Hubs as follows:

Hawkesbury City Council Community Recovery - Liz 0437 144 475 and Jo 0448 991 154

Step by Step Recovery Services – Nicole 0409 670 682

Baptist Community Care & Emergency Relief - Stephen 0468 320 340

Salvos – Karen 0429 549 494

Rural Counsellor – Sharon 0428 342 866

Flood Trauma Recovery – 0429 011 134 or 1800 011 511

Winmalee Neighbourhood Centre - Morna 4754 4050

Service NSW 137788

Please reach out if you need assistance to help with Recovery from fire, flood and storms. We understand these are challenging times.

For detailed Flood Recovery Information CLICK HERE


Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511.
  • If your home or belongings have been damaged you can call Disaster Customer Care at Service NSW on 13 77 88 or visit online HERE
  • If you have a small business you can call the Business Concierge at Service NSW on 13 77 88 or Rural Assistance Authority on 1800 678 593 or visit HERE
  • If you are a primary producer needing assistance you can call Rural Assistance Authority on 1800 678 593 or visit HERE.
  • For assistance from Telstra with diversions, data and reconnection support, call 1800 888 888
  • For assistance with stock and the care of animals phone the Agricultural and Animal Services Hotline on 1800 814 647. The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods.
  • For help with Insurance if you are not sure of your insurance details or have general inquiries about the claims process you can call the Insurance Council of Australia’s Disaster Hotline on 1800 734 621.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Flood.

Donations - Official donation channel open – storms and flooding: GIVIT

To help people affected by the severe storms and flooding across New South Wales, generous Australians are encouraged to donate money, items, skills and services online at www.GIVIT.org.au to donate.

Donations for the Severe Storms and Flooding fund on GIVIT can be directed to the Hawkesbury specifically by selecting DONATE FUNDS and typing Hawkesbury in the Comments section when making a donation OR by selecting DONATE FUNDS and selecting to directly FUND items requested in the Hawkesbury area.

You can also register goods you would like to donate by selecting DONATE ITEMS.

New information will be added to this page as it comes to hand. Please keep up to date by reading our News feed below.

This page is here to support our community during the recovery from the 2021 floods. There is a range of supports available.

Checking this page regularly for updates will be the best way for you to be aware of new information on the recovery. If you would like to receive information on flood recovery support as it progresses, please register your details so that we can continue to communicate with our flood affected residents.

The most current Flood Recovery Information is HERE

Register to receive Flood Recovery Information Updates via email HERE

Register to receive Upper Colo Bridge and Greens Road updates via email HERE



LOCAL RECOVERY SUPPORT SERVICES

Peppercorn Resilience Support Services offer individual support to strengthen the capacity, over time, of the flood impacted people of our community by facilitating and working with clients to engage with services, seek financial assistance and information and when needed navigate the range of services available. Call 4587 0225 or email rss@peppercorn.org.au to speak with a Recovery Support Worker.

Department Primary Industries Rural Recovery Support Service for Primary Producers can be contacted on jamie.perry-meijer@dpi.nsw.gov.au or call 0407 910 221 to speak with a DPI Recovery Support Worker

FOOD SUPPORT SERVICES:

For the current availability of food and emergency support services click HERE

COMMUNITY HUBS:

Community Hubs normally provide face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans.


Unfortunately, there will be no Community Hubs under current Health Orders however their is a new ONLINE HUB available on Mondays and Bounce Back Exercise Groups are running online.

Please click here for all the HUBS INFORMATION

You can contact the Regular Services you would normally find at the Hubs as follows:

Hawkesbury City Council Community Recovery - Liz 0437 144 475 and Jo 0448 991 154

Step by Step Recovery Services – Nicole 0409 670 682

Baptist Community Care & Emergency Relief - Stephen 0468 320 340

Salvos – Karen 0429 549 494

Rural Counsellor – Sharon 0428 342 866

Flood Trauma Recovery – 0429 011 134 or 1800 011 511

Winmalee Neighbourhood Centre - Morna 4754 4050

Service NSW 137788

Please reach out if you need assistance to help with Recovery from fire, flood and storms. We understand these are challenging times.

For detailed Flood Recovery Information CLICK HERE


Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511.
  • If your home or belongings have been damaged you can call Disaster Customer Care at Service NSW on 13 77 88 or visit online HERE
  • If you have a small business you can call the Business Concierge at Service NSW on 13 77 88 or Rural Assistance Authority on 1800 678 593 or visit HERE
  • If you are a primary producer needing assistance you can call Rural Assistance Authority on 1800 678 593 or visit HERE.
  • For assistance from Telstra with diversions, data and reconnection support, call 1800 888 888
  • For assistance with stock and the care of animals phone the Agricultural and Animal Services Hotline on 1800 814 647. The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods.
  • For help with Insurance if you are not sure of your insurance details or have general inquiries about the claims process you can call the Insurance Council of Australia’s Disaster Hotline on 1800 734 621.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Flood.

Donations - Official donation channel open – storms and flooding: GIVIT

To help people affected by the severe storms and flooding across New South Wales, generous Australians are encouraged to donate money, items, skills and services online at www.GIVIT.org.au to donate.

Donations for the Severe Storms and Flooding fund on GIVIT can be directed to the Hawkesbury specifically by selecting DONATE FUNDS and typing Hawkesbury in the Comments section when making a donation OR by selecting DONATE FUNDS and selecting to directly FUND items requested in the Hawkesbury area.

You can also register goods you would like to donate by selecting DONATE ITEMS.

New information will be added to this page as it comes to hand. Please keep up to date by reading our News feed below.

  • Greens Road Community Information Session - 23 September 2021

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    Thank you to everyone who was able to contribute to the Greens Road Community Information Session, and for the feedback you provided.

    As promised at the meeting, those matters raised will be reviewed in the coming days and responses will be provided in the weekly email updates.

    The recording and presentation from the meeting are now available for the community to review.

    Click here to view the recording of the meeting

    Click here to view the presentation slides from the meeting


  • Greens Road and Upper Colo Bridge update #15 - 16.09.2021

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #15

  • Greens Road and Upper Colo Bridge update #14 - 09.09.2021

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #14



  • Upper Colo Bridge Community Information Session - 01 September 2021

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    Thank you to everyone who was able to contribute to the Upper Colo Bridge Community Information Session, and for the feedback you provided.

    There was near unanimous support for the bridge to be replaced with a concrete bridge, and for the remaining timbers from the existing bridge to be salvaged and repurposed onsite in recognition of the wooden bridge and those who constructed it.

    The recording and presentation from the meeting are now available for the community to review.

    Council officers will be recommending to Councillors to proceed with the construction of a new concrete bridge. The rationale behind the concrete bridge option, compared to timber bridge options, is contained in the presentation and independent report, which are available to the public at https://www.yourhawkesbury-yoursay.com.au/fih2021.

    Council anticipates that work on a concrete bridge could be completed in the second half of 2022, subject to weather.

    A final decision will be made by Councillors at an upcoming Council meeting.

    To view the recording, click here.

    To view the presentation notes, click here.

  • Greens Road update #13 - 02.09.21

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland , and Council’s commitment to repair this important piece of community infrastructure.

    CLICK HERE for UPDATE #13

  • Greens Road Community Information Session - 26 August 2021

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    As discussed at the meeting we are seeking early feedback on options to enable works to get underway and would like the community to provide their feedback on the two options for the sequence of repairs.

    Option 1: The following sequence and anticipated impacts are :

    • Site 2 – Undertake Temporary Remediation Works to provide interim access
    • Keep Site 1 open with 5T Load Limit – no disruption to current access at Site 1
    • Complete detailed design option for permanent restoration
    • Site 2 – Carry out Permanent Works. Site would be closed to traffic
    • Site 1 – Carry out Permanent Works. Site would be closed to traffic

    Option 2: The following sequence and anticipated impacts are :

    • Site 2 – Temporary Remediation Works; then
    • Site 1 – Temporary Remediation Works. Site 1 access closed for 3 to 4 weeks – no public access due to excavation works. All traffic would need to go via Site 2 with the 3T load limit and access only during daylight hours
    • Site 1 – Interim works would enable an increase load limit to 10T when completed
    • Site 2 – Permanent Works. Site would be closed to traffic
    • Site 1 – Permanent works. Site would be closed to traffic

    As outlined at the meeting it is proposed to commence the Interim works at Site 2 in the next week. In considering the above, Option 1 is considered the option which minimises overall disruption.

    Click here to view the recording of the meeting

    Click here to view the presentation slides from the meeting

    Click here to leave your feedback

  • Greens Road and Upper Colo Bridge update #12 - 19.08.2021

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #12

  • Greens Road and Upper Colo Bridge update #11 - 12.08.2021

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #11

  • Park Update - 12/8/21

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    supporting image

    Repair work is continuing on several of our Playgrounds and Reserves after they were impacted by the flood event. Remember to enjoy our parks and playgrounds in a COVID-safe and responsible way.

    Here is the latest update;

    🟢 Church Street Reserve Playground – NOW OPEN!

    🟢 Governor Phillip Park Playground – NOW OPEN! The waterplay is CLOSED over winter for repair.

    🟢 Hanna Park - NOW OPEN!

    🟢 Hawkesbury Park – NOW OPEN - Replacement of softfall is now COMPLETE!

    🟢 Howe Park - NOW OPEN! - repairs to the Luke Worlsey Bridge are now complete and the bridge is NOW OPEN! The fitness equipment softfall replacement is now COMPLETE!

    🟢 Macquarie Park – NOW OPEN! - the playground fence has now been repaired, replacement of the rubber sections of the playground is now complete, toilets are now open, further work is required on; bollard replacement and signage installation, the canoe ramp is OPERATIONAL. The community accessing the river and beach area should take care as the flood has altered that area and there may be logs and other items within the river itself that were not previously there.

    🟢 Yarramundi Reserve & Navua Reserve - NOW OPEN!

    🟢 Windsor Wharf Reserve - NOW OPEN!

    🔴Argyle Bailey Memorial Reserve Ebenezer - Two timber pedestrian bridges CLOSED until further notice.

  • Greens Road and Upper Colo Bridge update #10 - 05.08.2021

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    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #10

Page last updated: 24 September 2021, 16:59