Bushfire Recovery

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This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

  • ABC FIRES SERIES 2021 - Key Resources for those supporting fire affected communities

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    Imagery from the upcoming ABC Fires Series may be distressing for some community members.

    In preparation, NSW Health has created a toolkit for organisations supporting bushfire-affected communities to help them deal with the memories, traumas and feelings of anxiety seeing this footage may raise.

    To view the resource, click HERE

    Imagery from the upcoming ABC Fires Series may be distressing for some community members.

    In preparation, NSW Health has created a toolkit for organisations supporting bushfire-affected communities to help them deal with the memories, traumas and feelings of anxiety seeing this footage may raise.

    To view the resource, click HERE

  • Green Rebuild Toolkit - 25/5/21

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    Renew has developed a Green Rebuild Toolkit with a set of online resources, articles and information to assist fire-affected communities to plan for, retrofit and rebuild their homes to suit our changing climate. A series of webinars will be held to coincide with the release of the Green Build Toolkit.

    The topics and dates for the webinars are as follows:
    ➡ Rebuild first steps - Tuesday, 1 June 6pm to 7.30pm. Register here 👉 https://bit.ly/3fjLH7w
    ➡ Designing & building for bushfire & climate resilience - Wednesday, 2 June 6pm to 7.30pm. Register here 👉 https://bit.ly/34fO3h6
    ➡ Materials & construction for

    Renew has developed a Green Rebuild Toolkit with a set of online resources, articles and information to assist fire-affected communities to plan for, retrofit and rebuild their homes to suit our changing climate. A series of webinars will be held to coincide with the release of the Green Build Toolkit.

    The topics and dates for the webinars are as follows:
    ➡ Rebuild first steps - Tuesday, 1 June 6pm to 7.30pm. Register here 👉 https://bit.ly/3fjLH7w
    ➡ Designing & building for bushfire & climate resilience - Wednesday, 2 June 6pm to 7.30pm. Register here 👉 https://bit.ly/34fO3h6
    ➡ Materials & construction for bushfire & climate resilience - Thursday, 3 June 6pm to 7.30pm. Register here 👉 https://bit.ly/34ekU66
    ➡ Home energy setups for bushfire zones & climate resilience - Tuesday, 8 June 6pm to 7.30pm. Register here 👉 https://bit.ly/3bQujFe
    ➡ Water storage & fire-resistant landscaping - Wednesday, 9 June 6pm to 7.30pm. Register here 👉 https://bit.ly/3yLDAIy
    ➡ Retrofitting for fire resistance - Thursday, 10 June 6pm to 7.30pm. Register here 👉 https://bit.ly/3vhJ9MI

  • Bushfire restoration tree planting grants now open - 21/5/21

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    Hawkesbury City Council has welcomed new tree planting grants that are now available from the Foundation for National Parks & Wildlife (FNPW) to restore bushfire affected regions, including the Hawkesbury.

    If you are working to restore large areas of habitat by tree planting in areas that were impacted by the 2019-2020 bushfires, then you can apply for a Bushfire Restoration Grant from the Foundation for National Parks & Wildlife (FNPW) to receive trees to plant. Please note that you must apply for the grant first before going to the Nursery for the trees and large orders are preferred.

    The bushfire restoration grants are open for online applications at https://fnpw.org.au/grants until 30 June 2021. Individuals, community groups, organisations or government departments working in these areas are all eligible to apply for support for projects commencing in 2021.

    In 2020, FNPW supported the upgrade of the Hawkesbury Community Nursery to become a bushfire recovery nursery to assist in restoration activities.

    📌 Media release ➡ HERE

    Hawkesbury City Council has welcomed new tree planting grants that are now available from the Foundation for National Parks & Wildlife (FNPW) to restore bushfire affected regions, including the Hawkesbury.

    If you are working to restore large areas of habitat by tree planting in areas that were impacted by the 2019-2020 bushfires, then you can apply for a Bushfire Restoration Grant from the Foundation for National Parks & Wildlife (FNPW) to receive trees to plant. Please note that you must apply for the grant first before going to the Nursery for the trees and large orders are preferred.

    The bushfire restoration grants are open for online applications at https://fnpw.org.au/grants until 30 June 2021. Individuals, community groups, organisations or government departments working in these areas are all eligible to apply for support for projects commencing in 2021.

    In 2020, FNPW supported the upgrade of the Hawkesbury Community Nursery to become a bushfire recovery nursery to assist in restoration activities.

    📌 Media release ➡ HERE

  • CASS Hub St Albans Cancelled

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    CASS HUB CANCELLED - ST ALBANS

    This fortnight’s CASS Hub at St Albans scheduled for tomorrow has been cancelled.
    If you would like to speak to one of the services that was coming please call;

    ☎️ Councils Recovery Officer on 0437 144 475
    ☎️ Karen from Salvos on 0429 549 494,
    ☎️ Anne from Step by Step Bushfire Recovery Services on 0417 298 832
    ☎️ Bronwyn from Red Cross on 0409 796 682.

    Next St Albans Hub will be 8 April.

    CASS HUB CANCELLED - ST ALBANS

    This fortnight’s CASS Hub at St Albans scheduled for tomorrow has been cancelled.
    If you would like to speak to one of the services that was coming please call;

    ☎️ Councils Recovery Officer on 0437 144 475
    ☎️ Karen from Salvos on 0429 549 494,
    ☎️ Anne from Step by Step Bushfire Recovery Services on 0417 298 832
    ☎️ Bronwyn from Red Cross on 0409 796 682.

    Next St Albans Hub will be 8 April.

  • Community Advice and Support Service Hubs

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    We know that people and communities can be affected by bushfire in many ways and over various periods of time. We want to let you know we are still here and we are starting up Community Advice and Support Service Hubs at four community venues in the Hawkesbury in February and March.

    These fortnightly half-day Hubs will provide an additional opportunity for you to connect with each other and services closer to home. Details can be found in the brochure under the Documents Tab. It would be great to see you for a cuppa and a chat. We will bring some more free native plants to the first Hubs.

    We are happy to work with you around what activities and services will suit your community best. At the first Hubs, Council staff will be accompanied by Step by Step Recovery Services, Red Cross, Salvos.

    We know that people and communities can be affected by bushfire in many ways and over various periods of time. We want to let you know we are still here and we are starting up Community Advice and Support Service Hubs at four community venues in the Hawkesbury in February and March.

    These fortnightly half-day Hubs will provide an additional opportunity for you to connect with each other and services closer to home. Details can be found in the brochure under the Documents Tab. It would be great to see you for a cuppa and a chat. We will bring some more free native plants to the first Hubs.

    We are happy to work with you around what activities and services will suit your community best. At the first Hubs, Council staff will be accompanied by Step by Step Recovery Services, Red Cross, Salvos.

  • Resilient Hawkesbury Grants

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    Hawkesbury City Council is offering grants of $500 to $5,000 to support communities impacted by the 2019-2020 Summer Bushfires.

    The grants are to support community groups, joint organisations and not-for-profit groups to undertake projects that enhance social recovery and preparedness activities.

    Projects should be community-led events or programs for grass-roots activities that contribute to community recovery and/or resilience including projects that support community wellbeing.

    Applications for Round 1 will be received until close of business 28 February 2021.

    Click here for further information or call us on 4560 4576 or email to patricia.sundin@hawkesbury.nsw.gov.au

    Hawkesbury City Council is offering grants of $500 to $5,000 to support communities impacted by the 2019-2020 Summer Bushfires.

    The grants are to support community groups, joint organisations and not-for-profit groups to undertake projects that enhance social recovery and preparedness activities.

    Projects should be community-led events or programs for grass-roots activities that contribute to community recovery and/or resilience including projects that support community wellbeing.

    Applications for Round 1 will be received until close of business 28 February 2021.

    Click here for further information or call us on 4560 4576 or email to patricia.sundin@hawkesbury.nsw.gov.au

  • Family Fun & Declutter Day - Colo Heights

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    The Community Team at Hawkesbury City Council and Red Cross are planning a Family Fun and Declutter Day on Saturday, 27 February from 9am to 1pm at Colo Heights Oval.

    This will be a community event with lots of free fun things for kids to do. Special Appearance from Creature Features Reptile Show and display.
    There will be things to eat, community and recovery information and a chance for you to sell some of your wares, old or new. Whatever you can fit on a picnic blanket! You might even bag a bargain. Check out the event flyer here

    ℹ️ For more information or to get involved contact 0437 144 475 or email
    emurphy@hawkesbury.nsw.gov.au

    The Community Team at Hawkesbury City Council and Red Cross are planning a Family Fun and Declutter Day on Saturday, 27 February from 9am to 1pm at Colo Heights Oval.

    This will be a community event with lots of free fun things for kids to do. Special Appearance from Creature Features Reptile Show and display.
    There will be things to eat, community and recovery information and a chance for you to sell some of your wares, old or new. Whatever you can fit on a picnic blanket! You might even bag a bargain. Check out the event flyer here

    ℹ️ For more information or to get involved contact 0437 144 475 or email
    emurphy@hawkesbury.nsw.gov.au

  • COMMUNITY UPDATE 12/12/20

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    You may find some of the following useful in your Recovery;

    📌 Step by Step Newsletter ➡ click here
    📌Resources and Tips for Parents during School Holidays ➡ click here
    📌Anniversary Check In ➡ click here

    📌Fake Tradies Fact Sheet ➡ click here

    ℹInformation regarding Western Sydney Community Legal Centre is available for outreach support at:
    Hawkesbury Central Library (Windsor), Richmond Community Services Inc. Bligh Park Community Services Inc and North Richmond Community Centre. For fast-tracked referrals or assistance email pathways@wsclc.org.au

    You may find some of the following useful in your Recovery;

    📌 Step by Step Newsletter ➡ click here
    📌Resources and Tips for Parents during School Holidays ➡ click here
    📌Anniversary Check In ➡ click here

    📌Fake Tradies Fact Sheet ➡ click here

    ℹInformation regarding Western Sydney Community Legal Centre is available for outreach support at:
    Hawkesbury Central Library (Windsor), Richmond Community Services Inc. Bligh Park Community Services Inc and North Richmond Community Centre. For fast-tracked referrals or assistance email pathways@wsclc.org.au

  • COMMUNITY UPDATE - 6/12/20

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    The following grants will be closing on 15 December:
    $10,000 Small Business Grant - Click HERE
    If your small business has experienced a significant decline in revenue as a result of the NSW 2019-2020 bushfires (beginning in August 2019), and it's located within a specified Local Government Area (LGA), you may be eligible for the $10,000 small business support grant.
    Bushfire Recovery Grant for up to $50,000 - Click HERE
    If you're a small business or non-profit organisation, and you've suffered direct damage to your premises or equipment as a result of the NSW 2019–2020 bushfire event (beginning in August 2019), you may be eligible for a bushfire recovery grant. The bushfire recovery grant of up to $50,000 is to help pay for costs associated with the clean-up and reinstatement of a small business or non-profit organisation’s operations.
    $75,000 Primary Producer Grant - Click HERE
    The Special Disaster Grant - Bushfires is designed to help primary producers pay for immediate clean-up and repairs to infrastructure.
    Nepean Blue Mountains Primary Health Network | Community Wellbeing Grants - currently no closing day on this grant https://www.nbmphn.com.au/CommunityGrants for more information
    Individuals directly impacted by the 2019/20 bushfires within the Blue Mountains, Hawkesbury and Lithgow areas can apply for up to $1,000 to conduct a community activity in their area that meets the Grant Objectives. Activities should aim to help support the mental health, wellbeing, resilience and recovery of bushfire affected communities.
    Nepean Blue Mountains Primary Health Network | Bushfire Psychological Therapy Services:
    Were you affected by the 2019/20 bushfires? Do you feel restless, irritable or tense and you're not sure why? Are you having trouble falling or staying asleep? You may benefit from talking to someone who can help. Up to 10 free sessions with a professional are available. Talk to your GP or visit
    The following grants will be closing on 15 December:
    $10,000 Small Business Grant - Click HERE
    If your small business has experienced a significant decline in revenue as a result of the NSW 2019-2020 bushfires (beginning in August 2019), and it's located within a specified Local Government Area (LGA), you may be eligible for the $10,000 small business support grant.
    Bushfire Recovery Grant for up to $50,000 - Click HERE
    If you're a small business or non-profit organisation, and you've suffered direct damage to your premises or equipment as a result of the NSW 2019–2020 bushfire event (beginning in August 2019), you may be eligible for a bushfire recovery grant. The bushfire recovery grant of up to $50,000 is to help pay for costs associated with the clean-up and reinstatement of a small business or non-profit organisation’s operations.
    $75,000 Primary Producer Grant - Click HERE
    The Special Disaster Grant - Bushfires is designed to help primary producers pay for immediate clean-up and repairs to infrastructure.
    Nepean Blue Mountains Primary Health Network | Community Wellbeing Grants - currently no closing day on this grant https://www.nbmphn.com.au/CommunityGrants for more information
    Individuals directly impacted by the 2019/20 bushfires within the Blue Mountains, Hawkesbury and Lithgow areas can apply for up to $1,000 to conduct a community activity in their area that meets the Grant Objectives. Activities should aim to help support the mental health, wellbeing, resilience and recovery of bushfire affected communities.
    Nepean Blue Mountains Primary Health Network | Bushfire Psychological Therapy Services:
    Were you affected by the 2019/20 bushfires? Do you feel restless, irritable or tense and you're not sure why? Are you having trouble falling or staying asleep? You may benefit from talking to someone who can help. Up to 10 free sessions with a professional are available. Talk to your GP or visit

  • COMMUNITY UPDATE - 24/11/20

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    Bushfire Local Economic Recovery Fund - Applications are now open until 2pm Thursday, 28 January 2021. Follow this link for further details 👉www.nsw.gov.au/region…/bushfire-local-economic-recovery-fund

    📌NSW Business Survey for Bushfire Impacted Areas - The NSW Government would like to hear about your experience as a business owner affected by the 2019–20 bushfires via a brief survey. To complete the survey, please click on this link 👉 https://nswbushfire.syd1.qualtrics.com/…/form/SV_0B8W3L5q27…

    ℹ️ To view the range of assistance currently available to bushfire-affected businesses, please visit the Service NSW bushfire support hub at https://www.service.nsw.gov.au/campaign/business-support-bushfire-impacted-communities

    You can also call 13 77 88 to speak to a Service NSW Business Concierge or visit https://mybusiness.service.nsw.gov.au/concierge to register for a call back at a time that suits you.

    Bushfire Local Economic Recovery Fund - Applications are now open until 2pm Thursday, 28 January 2021. Follow this link for further details 👉www.nsw.gov.au/region…/bushfire-local-economic-recovery-fund

    📌NSW Business Survey for Bushfire Impacted Areas - The NSW Government would like to hear about your experience as a business owner affected by the 2019–20 bushfires via a brief survey. To complete the survey, please click on this link 👉 https://nswbushfire.syd1.qualtrics.com/…/form/SV_0B8W3L5q27…

    ℹ️ To view the range of assistance currently available to bushfire-affected businesses, please visit the Service NSW bushfire support hub at https://www.service.nsw.gov.au/campaign/business-support-bushfire-impacted-communities

    You can also call 13 77 88 to speak to a Service NSW Business Concierge or visit https://mybusiness.service.nsw.gov.au/concierge to register for a call back at a time that suits you.

Page last updated: 29 Mar 2023, 04:19 PM