Bushfire Recovery

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This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

This page is here to support our community in recovery from bushfire. If you have been affected, there are a range of supports still available.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

OTHER SUPPORT :

COMMUNITY HUBS

Community Hubs provide weekly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans. Open again from February 1.

Please click here for all the HUBS INFORMATION




LOCAL RECOVERY SUPPORT SERVICES

FOR LOCAL RECOVERY SUPPORT SERVICES CLICK HERE






FOOD SUPPORT SERVICES

For the current availability of food and emergency support services click HERE


For the Community Services information click HERE



ONGOING DISASTER ASSISTANCE

Service NSW are providing a one stop shop for people and businesses to access all available recovery services. People can call 13 77 88 or visit https://www.service.nsw.gov.au/floods#disaster-assistance-finder to access the assistance currently avaialble.

Insurance For advice on making an insurance claim, visit www.insurancecouncil.com.au/ or phone the ICA hotline on 1800 734 621.

Legal Aid For help with legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink, visit the Disaster Response Legal Service at www.disasterhelp.legalaid.nsw.gov.au/how-we-can-help or phone 1800 801 529

Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511
  • A range of other Mental Health and Wellbeing Services are listed here

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Emergencies.

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the listing HERE.

For the latest information on Flood Recovery, please head to our Flood Recovery Information page

  • Outreach Survey

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    If your home was damaged or destroyed in the bushfires, keep an eye on your emails – we have partnered with Service NSW to ask you a few questions about bushfire recovery. Your answers will help us understand what support is most needed in our communities, and to let you know about available assistance.

    If your home was damaged or destroyed in the bushfires, keep an eye on your emails – we have partnered with Service NSW to ask you a few questions about bushfire recovery. Your answers will help us understand what support is most needed in our communities, and to let you know about available assistance.

  • The Bushfire and Natural Hazards Cooperative Research Centre

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    The Bushfire and Natural Hazards Cooperative Research Centre and the University of Wollongong are commencing bushfire research in the Hawkesbury and are inviting Hawkesbury community members to participate by sharing their stories.

    Researchers are undertaking independent research into community preparedness and responses to the 2019-20 bushfires in New South Wales. The research is funded by the New South Wales Rural Fire Service (NSW RFS) and the results will be presented to the NSW RFS.

    To participate in the research, simply complete a short form on The Bushfire and Natural Hazards Cooperative Research Centre website at www.bnhcrc.com.au/research/nswfires201920 and the researchers will contact you to arrange a suitable interview time. The website provides more information about the research.

    The Bushfire and Natural Hazards Cooperative Research Centre and the University of Wollongong are commencing bushfire research in the Hawkesbury and are inviting Hawkesbury community members to participate by sharing their stories.

    Researchers are undertaking independent research into community preparedness and responses to the 2019-20 bushfires in New South Wales. The research is funded by the New South Wales Rural Fire Service (NSW RFS) and the results will be presented to the NSW RFS.

    To participate in the research, simply complete a short form on The Bushfire and Natural Hazards Cooperative Research Centre website at www.bnhcrc.com.au/research/nswfires201920 and the researchers will contact you to arrange a suitable interview time. The website provides more information about the research.

  • Business Impact Survey

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    Has your business been impacted by the 2019/2020 bushfires? If so, we encourage you to complete the BizRebuild survey.

    The research aims to understand how local businesses were impacted by the bushfires. The results will help BizRebuild understand the scale of the impact on businesses and enhance their support programs.

    ℹ️Survey link

    Has your business been impacted by the 2019/2020 bushfires? If so, we encourage you to complete the BizRebuild survey.

    The research aims to understand how local businesses were impacted by the bushfires. The results will help BizRebuild understand the scale of the impact on businesses and enhance their support programs.

    ℹ️Survey link

  • REMINDER APPLICATIONS CLOSE THIS SUNDAY, 16 AUGUST!

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    APPLY FOR A SMALL BUSINESS COVID-19 RECOVERY GRANT

    If your small business or not-for-profit organisation has experienced a decline in turnover as a result of COVID-19, you may be eligible for a small business recovery grant of between $500 and $3000.

    This grant helps small businesses meet the costs of safely reopening or up-scaling operations. These expenses include, but are not limited to:

    👉fit-out changes and temporary physical changes (for example, plastic barriers at checkouts)
    👉staff training and counselling
    👉business advice and continuity planning
    👉cleaning products and additional cleaning services
    👉additional equipment necessary to comply with social distancing or other public health measures
    👉marketing, communications and advertising
    digital solutions (for example, e-commerce or business websites).

    ℹ️Applications close 11:59pm Sunday 16 August 2020, to apply online click here

    APPLY FOR A SMALL BUSINESS COVID-19 RECOVERY GRANT

    If your small business or not-for-profit organisation has experienced a decline in turnover as a result of COVID-19, you may be eligible for a small business recovery grant of between $500 and $3000.

    This grant helps small businesses meet the costs of safely reopening or up-scaling operations. These expenses include, but are not limited to:

    👉fit-out changes and temporary physical changes (for example, plastic barriers at checkouts)
    👉staff training and counselling
    👉business advice and continuity planning
    👉cleaning products and additional cleaning services
    👉additional equipment necessary to comply with social distancing or other public health measures
    👉marketing, communications and advertising
    digital solutions (for example, e-commerce or business websites).

    ℹ️Applications close 11:59pm Sunday 16 August 2020, to apply online click here

  • RECOVERY GRANT - EXPANDED ELIGIBILITY

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    The NSW Government has extended the application timeframe for its $75,000 Special Disaster Grant to the 15 December 2020 and has made changes to the eligibility criteria for primary producers and small businesses, impacted by the 2019-2020 bushfires.

    Key eligibility changes include;
    👉 Removal of the off-farm income threshold where an applicant’s income from primary production is less than 50 per cent of their total income.
    👉 Allowing extra time for applicants to reach the 50 per cent income threshold in recognition of long lead times required by some sectors to reach full production.
    👉 Applicants are no longer required to be registered for GST but must still hold an ABN.
    👉Businesses earning more than 50 per cent of their income from a combination of primary production and goods made directly from that produce will now be eligible for assistance.

    Applicants who were previously unsuccessful and may now be eligible will not need to reapply - agencies administering the grants will contact these applicants.

    Applications for small business assistance in the form of $10,000 and $50,000 grants and concessional loans of up to $500,000 can now also be made up to 15 December 2020.

    ℹ️ Further details are available at: www.raa.nsw.gov.au
    The NSW Government has extended the application timeframe for its $75,000 Special Disaster Grant to the 15 December 2020 and has made changes to the eligibility criteria for primary producers and small businesses, impacted by the 2019-2020 bushfires.

    Key eligibility changes include;
    👉 Removal of the off-farm income threshold where an applicant’s income from primary production is less than 50 per cent of their total income.
    👉 Allowing extra time for applicants to reach the 50 per cent income threshold in recognition of long lead times required by some sectors to reach full production.
    👉 Applicants are no longer required to be registered for GST but must still hold an ABN.
    👉Businesses earning more than 50 per cent of their income from a combination of primary production and goods made directly from that produce will now be eligible for assistance.

    Applicants who were previously unsuccessful and may now be eligible will not need to reapply - agencies administering the grants will contact these applicants.

    Applications for small business assistance in the form of $10,000 and $50,000 grants and concessional loans of up to $500,000 can now also be made up to 15 December 2020.

    ℹ️ Further details are available at: www.raa.nsw.gov.au

  • Red Cross Grants

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    The Red Cross have the following grants open until 31 August 2020 for bushfire impacted residents;

    Bereavement Grant
    Emergency Grant
    Primary Residence Repair Grant
    Injury Grant
    Re-establishment Grant

    Follow this link for further details redcross.org.au/grants

    The Red Cross have the following grants open until 31 August 2020 for bushfire impacted residents;

    Bereavement Grant
    Emergency Grant
    Primary Residence Repair Grant
    Injury Grant
    Re-establishment Grant

    Follow this link for further details redcross.org.au/grants

  • BUSHFIRE RECOVERY – LISTENING POSTS

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  • Free Remote Area Recycling Event

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    FREE REMOTE AREA RECYCLING EVENTS!

    Hawkesbury City Council are offering free remote area recycling collection events, to allow residents who live in remote areas to dispose of items that pose a fire or health risk and potentially pollute the Hawkesbury environment.
    Items that will be accepted include paint, motor oil, gas bottles and car and household batteries.

    This year’s remote area recycling collection events will be held at:
    ➡️ St Albans on Saturday, 22 August
    ➡️ Colo Heights on Saturday, 5 September
    ➡️ Bilpin on Saturday, 19 September.

    If you are a resident in the St Albans, Colo Heights or Bilpin areas and would like to register please visit:
    www.hawkesburywaronwaste2020.eventbrite.com
    Numbers are strictly limited and COVID-19 requirements will be in place.


    FREE REMOTE AREA RECYCLING EVENTS!

    Hawkesbury City Council are offering free remote area recycling collection events, to allow residents who live in remote areas to dispose of items that pose a fire or health risk and potentially pollute the Hawkesbury environment.
    Items that will be accepted include paint, motor oil, gas bottles and car and household batteries.

    This year’s remote area recycling collection events will be held at:
    ➡️ St Albans on Saturday, 22 August
    ➡️ Colo Heights on Saturday, 5 September
    ➡️ Bilpin on Saturday, 19 September.

    If you are a resident in the St Albans, Colo Heights or Bilpin areas and would like to register please visit:
    www.hawkesburywaronwaste2020.eventbrite.com
    Numbers are strictly limited and COVID-19 requirements will be in place.


  • Council Listening Posts

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    Council is hosting a series of ‘listening posts’ in the fire-affected regions of the Hawkesbury. We want to understand the needs of our communities so please, visit us on the dates below to talk to Council staff and recovery support services who are there to listen and to help to locate the assistance or services you may need.

    COLO
    COLO HEIGHTS HALL - Wednesday, 22 July from 10am to 2pm
    COLO HEIGHTS HALL - Wednesday, 29 July from 10am to 2pm

    BILPIN
    BILPIN MARKETS - Saturday, 25 July from 10am to 12pm
    BILPIN HALL - Tuesday, 27 July from 10am to 2pm

    ST ALBANS
    SETTLERS ARMS - Thursday, 23 July from 10am to 2pm
    SETTLERS ARMS - Thursday, 30 July from 10am to 2pm

    Council is hosting a series of ‘listening posts’ in the fire-affected regions of the Hawkesbury. We want to understand the needs of our communities so please, visit us on the dates below to talk to Council staff and recovery support services who are there to listen and to help to locate the assistance or services you may need.

    COLO
    COLO HEIGHTS HALL - Wednesday, 22 July from 10am to 2pm
    COLO HEIGHTS HALL - Wednesday, 29 July from 10am to 2pm

    BILPIN
    BILPIN MARKETS - Saturday, 25 July from 10am to 12pm
    BILPIN HALL - Tuesday, 27 July from 10am to 2pm

    ST ALBANS
    SETTLERS ARMS - Thursday, 23 July from 10am to 2pm
    SETTLERS ARMS - Thursday, 30 July from 10am to 2pm

  • Plant for bush fire affected properties

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    Over the past few months, Hawkesbury City Council has provided 910 free plants to Hawkesbury residents with bushfire affected properties.

    Each property owner was able to take home up to 10 free plants from Hawkesbury Community Nursery to help bush fire affected community members replace the native vegetation on their properties.

    Plants choices included a selection of ground covers, shrubs and trees suitable for various property locations.

    Many residents took the chance to green up their homes, including Lisa Wyatt from Central Macdonald, who was delighted to meet Hawkesbury Community Nursery Officer Jutta Hamilton to collect her 10 assorted natives.

    Over the past few months, Hawkesbury City Council has provided 910 free plants to Hawkesbury residents with bushfire affected properties.

    Each property owner was able to take home up to 10 free plants from Hawkesbury Community Nursery to help bush fire affected community members replace the native vegetation on their properties.

    Plants choices included a selection of ground covers, shrubs and trees suitable for various property locations.

    Many residents took the chance to green up their homes, including Lisa Wyatt from Central Macdonald, who was delighted to meet Hawkesbury Community Nursery Officer Jutta Hamilton to collect her 10 assorted natives.

Page last updated: 29 Mar 2023, 04:19 PM