Community Recovery, Resilience and Readiness

Share on Facebook Share on Twitter Share on Linkedin Email this link

This page is here to support our community in recovery and preparedness from bushfire, flood and other disasters. If you have been affected, there are a range of supports available.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery on Wheels

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the BROW listing HERE.

Bushfire Recovery PDF by Hawkesbury City Council

Hawkesbury City Council has published a Bushfire Recovery Guide to help community members quickly and easily find out the best points of contact for bushfire recovery enquiries.

The Guide is available here
and has also been made available in hardcopy to residents in various parts of the Hawkesbury. This is a living document that will be regularly updated on Council’s website. For more information, contact Council’s Customer Service team on (02) 4560 4444.


This page is here to support our community in recovery and preparedness from bushfire, flood and other disasters. If you have been affected, there are a range of supports available.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery on Wheels

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the BROW listing HERE.

Bushfire Recovery PDF by Hawkesbury City Council

Hawkesbury City Council has published a Bushfire Recovery Guide to help community members quickly and easily find out the best points of contact for bushfire recovery enquiries.

The Guide is available here
and has also been made available in hardcopy to residents in various parts of the Hawkesbury. This is a living document that will be regularly updated on Council’s website. For more information, contact Council’s Customer Service team on (02) 4560 4444.


  • COMMUNITY UPDATE 12/12/20

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    14 Dec 2020

    You may find some of the following useful in your Recovery;

    📌 Step by Step Newsletter click here
    📌Resources and Tips for Parents during School Holidays click here
    📌Anniversary Check In click here

    📌Fake Tradies Fact Sheet click here

    Information regarding Western Sydney Community Legal Centre is available for outreach support at:
    Hawkesbury Central Library (Windsor), Richmond Community Services Inc. Bligh Park Community Services Inc and North Richmond Community Centre. For fast-tracked referrals or assistance email pathways@wsclc.org.au

  • COMMUNITY UPDATE - 6/12/20

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    10 Dec 2020
    The following grants will be closing on 15 December:
    $10,000 Small Business Grant - Click HERE
    If your small business has experienced a significant decline in revenue as a result of the NSW 2019-2020 bushfires (beginning in August 2019), and it's located within a specified Local Government Area (LGA), you may be eligible for the $10,000 small business support grant.
    Bushfire Recovery Grant for up to $50,000 - Click HERE
    If you're a small business or non-profit organisation, and you've suffered direct damage to your premises or equipment as a result of the NSW 2019–2020 bushfire event (beginning in August 2019), you may be eligible for a bushfire recovery grant. The bushfire recovery grant of up to $50,000 is to help pay for costs associated with the clean-up and reinstatement of a small business or non-profit organisation’s operations.
    $75,000 Primary Producer Grant - Click HERE
    The Special Disaster Grant - Bushfires is designed to help primary producers pay for immediate clean-up and repairs to infrastructure.
    Nepean Blue Mountains Primary Health Network | Community Wellbeing Grants - currently no closing day on this grant https://www.nbmphn.com.au/CommunityGrants for more information
    Individuals directly impacted by the 2019/20 bushfires within the Blue Mountains, Hawkesbury and Lithgow areas can apply for up to $1,000 to conduct a community activity in their area that meets the Grant Objectives. Activities should aim to help support the mental health, wellbeing, resilience and recovery of bushfire affected communities.
    Nepean Blue Mountains Primary Health Network | Bushfire Psychological Therapy Services:
    Were you affected by the 2019/20 bushfires? Do you feel restless, irritable or tense and you're not sure why? Are you having trouble falling or staying asleep? You may benefit from talking to someone who can help. Up to 10 free sessions with a professional are available. Talk to your GP or visit
  • COMMUNITY UPDATE - 24/11/20

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    24 Nov 2020

    Bushfire Local Economic Recovery Fund - Applications are now open until 2pm Thursday, 28 January 2021. Follow this link for further details 👉www.nsw.gov.au/region…/bushfire-local-economic-recovery-fund

    📌NSW Business Survey for Bushfire Impacted Areas - The NSW Government would like to hear about your experience as a business owner affected by the 2019–20 bushfires via a brief survey. To complete the survey, please click on this link 👉 https://nswbushfire.syd1.qualtrics.com/…/form/SV_0B8W3L5q27…

    ℹ️ To view the range of assistance currently available to bushfire-affected businesses, please visit the Service NSW bushfire support hub at https://www.service.nsw.gov.au/campaign/business-support-bushfire-impacted-communities

    You can also call 13 77 88 to speak to a Service NSW Business Concierge or visit https://mybusiness.service.nsw.gov.au/concierge to register for a call back at a time that suits you.

  • Black Dog Institute - New Program

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    24 Nov 2020

    The Black Dog Institute has a new support program for our first responders affected by bush fires. Find out more HERE

  • Hawkesbury Community Catch-ups

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    23 Nov 2020
    supporting image
    Come along and join us for a bite to eat and a relaxed chat with neighbours, friends and the Community Recovery team.
    We will have some native plants and possum boxes to give away and a free children’s activity.
    Colo Heights Hall on Tuesday December 1 from 3.30pm to 6.00pm
    Bilpin District Hall on Wednesday December 2 from 3.30pm to 6.00pm
    St Albans School of Arts on Saturday December 5 from 11.00am to 1.30pm.
    Everyone is welcome. If you need help with transport, please get in touch.
    For more information, please call Liz on 0437 144 475.
  • Recovery, Resilience and Readiness - Check in

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    23 Nov 2020
    supporting image
    The Community Recovery team at Council would like to check in with you about how you are travelling at this time of year as anniversaries of last summer’s fires come around. We are wondering what, if any, community activities or memorials might like our support over the next couple of months. It is also completely ok not to want to do anything!
    Red Cross say that often the anticipation of an anniversary is more difficult and painful than the day (or days) itself. Some people may attend community memorials, others will choose to spend time with family and friends. For others it may be important to spend some time alone. Dr Rob Gordon has a short video about this time HERE
    If you would like to do something in your community during this time, please get in touch. Also, please be aware that there are still a range of supports available during this time. Call the Community Recovery Officer on 4560 4489 for more information.
  • Community Recovery and Resilience

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    09 Nov 2020

    Community Recovery and Resilience

    There are some great opportunities to support your mental health and wellbeing currently available including:

    📌 Red Cross Mental Health and Wellbeing Courses
    St Albans (Settlers Arms Inn) - Friday, 6 November from 11am to 3pm
    Kurrajong (Kurrajong Community Centre) - Friday, 20 November from 11am to 3pm
    Richmond (Hawkesbury Leisure and Learning Centre) - Friday, 27 November from 11am to 3pm
    Register here 👉 redcross.org.au/bluemountains

    📌 Red Cross Webinar - Decision Fatigue
    Tuesday, 10 November
    Join in on this disaster recovery webinar with expert and cognitive scientist Jolie Wills as she shares her valuable insights on how the mind works under prolonged pressure, how we make decisions and how our reactions and behaviours are impacted by stress. Register here 👉https://zoom.us/webinar/register/WN_CUcsrK-4RrqjZSFpGXdrMw

    📌 Your Community Wellness Program
    3 November 2020 to 4 March 2021
    A free wellness program for our bushfire affected communities, hosted by the Blue Mountains Botanic Garden. Further details, including dates and registration can be found here

  • Grants Available - Online Session

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    26 Oct 2020
    supporting image
    Do you have an idea for a community project that will help the Hawkesbury with its recovery from fires and floods?
    Or a proposal for an activity that will help to build a resilient and prepared Hawkesbury community?
    There are a variety of grants currently available that may fund your great ideas to improve community connection in collaboration with others.
    Activities could include grass roots activities like street barbecues, short term resilience and connection activities or medium and longer-term community projects.
    Grants range from $1000 up to $300,000 and applications are open to joint-organisations, community groups, not-for-profit organisations and Council.
    You are invited to a one hour information session online to hear more about the grant opportunities on Thursday October 29 from 2pm – 3pm.
    Resilience NSW, Council and Wentworth Healthcare Ltd (provider of the Primary Health Network) staff will be available to discuss the current funding opportunities that are available through their grant programs.
    Please register here to participate.
  • RE-BUILDING AFTER BUSHFIRES: AUSTRAL BRICKS ARE HERE TO HELP

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    15 Oct 2020

    For any bushfire victims who had built their home with Austral Bricks, Brickworks Building Products will replace all the bricks, free of charge, including delivery.

    For homes constructed from other building materials, Brickworks will assist the re-build with 50% off all materials in the Brickworks Building Products portfolio. This includes bricks, pavers, roof tiles, masonry blocks and retaining walls.

    If you or someone you know has recently lost their home to the bushfires, please contact us on 13 27 42, or fill out the application form below.

  • Bushfire recovery grants now available

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    15 Oct 2020

    Bushfire recovery grants available:

    The Salvation Army has the following grants available to assist people impacted by the 2019-2020 bushfires.

    Assessment for a Bushfire Recovery Grant is based on an individual needs basis and has the following criteria:

    • Suffered loss from the 2019-2020 bushfires
    • At the time of the bushfires, lived or worked in a bushfire affected area
    • Over 18 years old
    • One grant per household

    Additionally, each grant has its own verification requirements. However, if you’ve previously been assessed by The Salvation Army for bushfire assistance (2019-2020 bushfires), you do not need to provide these verification documents again.

    Click here for more details.