Bushfire Recovery

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Our Bushfire Recovery page is here to support our community recover from the recent bushfires. If you have been affected, there are a range of assistant measures available to support you.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.



NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery PDF by Hawkesbury City Council

Hawkesbury City Council has published a Bushfire Recovery Guide to help community members quickly and easily find out the best points of contact for bushfire recovery enquiries.

The Guide is available here
and has also been made available in hardcopy to residents in various parts of the Hawkesbury. This is a living document that will be regularly updated on Council’s website. For more information, contact Council’s Customer Service team on (02) 4560 4444.

Clean-up underway

The State and Federal government-led bushfire clean-up has begun in the Hawkesbury.

The clean-up is being delivered by Laing O’Rourke. Since Thursday, 27 February their community engagement teams have been contacting registered property owners in these areas. While free, this is an opt-in program.

Impacted property owners who would like their property cleared must register with Service NSW as soon as possible. Call 13 77 88 or register at: www.service.nsw.gov.au/transaction/register-opt-nsw-bushfire-clean.

Laing O’Rourke will always arrange household visits in advance and will not turn up unannounced or demand payment. Any tradespeople asking for payments are NOT part of the scheme.

Find the latest information on the Laing O'Rourke's clean-up schedule website.



Our Bushfire Recovery page is here to support our community recover from the recent bushfires. If you have been affected, there are a range of assistant measures available to support you.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.



NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery PDF by Hawkesbury City Council

Hawkesbury City Council has published a Bushfire Recovery Guide to help community members quickly and easily find out the best points of contact for bushfire recovery enquiries.

The Guide is available here
and has also been made available in hardcopy to residents in various parts of the Hawkesbury. This is a living document that will be regularly updated on Council’s website. For more information, contact Council’s Customer Service team on (02) 4560 4444.

Clean-up underway

The State and Federal government-led bushfire clean-up has begun in the Hawkesbury.

The clean-up is being delivered by Laing O’Rourke. Since Thursday, 27 February their community engagement teams have been contacting registered property owners in these areas. While free, this is an opt-in program.

Impacted property owners who would like their property cleared must register with Service NSW as soon as possible. Call 13 77 88 or register at: www.service.nsw.gov.au/transaction/register-opt-nsw-bushfire-clean.

Laing O’Rourke will always arrange household visits in advance and will not turn up unannounced or demand payment. Any tradespeople asking for payments are NOT part of the scheme.

Find the latest information on the Laing O'Rourke's clean-up schedule website.


  • RECOVERY GRANT - EXPANDED ELIGIBILITY

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    5 days ago
    The NSW Government has extended the application timeframe for its $75,000 Special Disaster Grant to the 15 December 2020 and has made changes to the eligibility criteria for primary producers and small businesses, impacted by the 2019-2020 bushfires.

    Key eligibility changes include;
    👉 Removal of the off-farm income threshold where an applicant’s income from primary production is less than 50 per cent of their total income.
    👉 Allowing extra time for applicants to reach the 50 per cent income threshold in recognition of long lead times required by some sectors to reach full production.
    👉 Applicants are no longer required to be registered for GST but must still hold an ABN.
    👉Businesses earning more than 50 per cent of their income from a combination of primary production and goods made directly from that produce will now be eligible for assistance.

    Applicants who were previously unsuccessful and may now be eligible will not need to reapply - agencies administering the grants will contact these applicants.

    Applications for small business assistance in the form of $10,000 and $50,000 grants and concessional loans of up to $500,000 can now also be made up to 15 December 2020.

    ℹ️ Further details are available at: www.raa.nsw.gov.au
  • Red Cross Grants

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    10 days ago

    The Red Cross have the following grants open until 31 August 2020 for bushfire impacted residents;

    Bereavement Grant
    Emergency Grant
    Primary Residence Repair Grant
    Injury Grant
    Re-establishment Grant

    Follow this link for further details redcross.org.au/grants

  • BUSHFIRE RECOVERY – LISTENING POSTS

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    10 days ago

  • Free Remote Area Recycling Event

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    18 days ago

    FREE REMOTE AREA RECYCLING EVENTS!

    Hawkesbury City Council are offering free remote area recycling collection events, to allow residents who live in remote areas to dispose of items that pose a fire or health risk and potentially pollute the Hawkesbury environment.
    Items that will be accepted include paint, motor oil, gas bottles and car and household batteries.

    This year’s remote area recycling collection events will be held at:
    ➡️ St Albans on Saturday, 22 August
    ➡️ Colo Heights on Saturday, 5 September
    ➡️ Bilpin on Saturday, 19 September.

    If you are a resident in the St Albans, Colo Heights or Bilpin areas and would like to register please visit:
    www.hawkesburywaronwaste2020.eventbrite.com
    Numbers are strictly limited and COVID-19 requirements will be in place.


  • Council Listening Posts

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    27 days ago

    Council is hosting a series of ‘listening posts’ in the fire-affected regions of the Hawkesbury. We want to understand the needs of our communities so please, visit us on the dates below to talk to Council staff and recovery support services who are there to listen and to help to locate the assistance or services you may need.

    COLO
    COLO HEIGHTS HALL - Wednesday, 22 July from 10am to 2pm
    COLO HEIGHTS HALL - Wednesday, 29 July from 10am to 2pm

    BILPIN
    BILPIN MARKETS - Saturday, 25 July from 10am to 12pm
    BILPIN HALL - Tuesday, 27 July from 10am to 2pm

    ST ALBANS
    SETTLERS ARMS - Thursday, 23 July from 10am to 2pm
    SETTLERS ARMS - Thursday, 30 July from 10am to 2pm

  • Plant for bush fire affected properties

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    28 days ago

    Over the past few months, Hawkesbury City Council has provided 910 free plants to Hawkesbury residents with bushfire affected properties.

    Each property owner was able to take home up to 10 free plants from Hawkesbury Community Nursery to help bush fire affected community members replace the native vegetation on their properties.

    Plants choices included a selection of ground covers, shrubs and trees suitable for various property locations.

    Many residents took the chance to green up their homes, including Lisa Wyatt from Central Macdonald, who was delighted to meet Hawkesbury Community Nursery Officer Jutta Hamilton to collect her 10 assorted natives.

  • BizRebuild was on the ground in the Hawkesbury

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    about 1 month ago

    BizRebuild was on the ground in the Hawkesbury from 10 June to 12 June to meet with with Council staff and to provide support to around 20 business owners across the Hawkesbury.

    BizRebuild were able to provide some immediate relief through the distribution of re-tooling and service vouchers totalling $23,000 for the region.

    St Albans resident, Pinny Kong said: “We were very lucky to get a $500 voucher from BizRebuild last week to help pay off some of the money we owe our accountant, as we would not be receiving any income this year because of the bushfire, flood then COVID-19”.

    BizRebuild specifically focuses on providing businesses:

    👉Information on and assistance with navigating the available COVID-19 and bushfire related financial support for NSW businesses, such as state and federal government administered grants, loans and other available financial assistance
    👉One-on-one assistance with completing application forms for COVID-19 and bushfire related financial support applicable to NSW businesses
    👉More general business related information and, where possible, putting businesses in touch directly with external business specialists through their network of business community members.
    👉A dedicated mental health and trauma expert for private and confidential counselling and support.

    Council encourages other businesses to come forward if they require assistance by contacting bizrebuild@bca.com.au or visiting www.bizrebuild.com.au

    BizRebuild is a business-led initiative, backed by the Business Council to provide practical and on the ground assistance to local businesses impacted by the bushfires. Visit www.bizrebuild.com.au for information.


  • APPLY FOR A SMALL BUSINESS COVID-19 RECOVERY GRANT

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    about 1 month ago

    If your small business or not-for-profit organisation has experienced a decline in turnover as a result of COVID-19, you may be eligible for a small business recovery grant of between $500 and $3000.

    This grant helps small businesses meet the costs of safely reopening or up-scaling operations. These expenses include, but are not limited to:

    fit-out changes and temporary physical changes (for example, plastic barriers at checkouts)
    staff training and counselling
    business advice and continuity planning
    cleaning products and additional cleaning services
    additional equipment necessary to comply with social distancing or other public health measures
    marketing, communications and advertising
    digital solutions (for example, e-commerce or business websites).

    Applications close 11:59pm Sunday 16 August 2020, to apply online visit Here

  • REMINDER - RED CROSS GRANTS CLOSE TOMORROW!

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    about 1 month ago

    There are several Red Cross grants for our community members whose circumstances have been affected by the bushfires. The closing date for Red Cross grants has been extended to Tuesday, 30 June 2020.

    Immediate assistance is available for our bushfire-affected community members who are in financial hardship. These cash grants are available:
    👉Emergency grant for people who have lost their homes.
    👉Injury grant for people who were hospitalised due to the fires.
    👉Primary residence repair grant for home owners whose homes have been structurally damaged. Eligibility has also been extended to include destruction or damage to critical private water, septic and/or power infrastructure.
    👉The former Rebuild grant for owner-occupiers to assist with early stages of rebuilding is now called the Reestablishment grant, and it has extended eligibility criteria. This grant offers $30,000 per household for home owner occupiers and $10,000 per household for people who were renting a home or whose primary place of residence was a caravan or mobile home.
    ℹ️For more information and grant applications visit www.redcross.org.au/grants

    ☎️If you need help in applying for these grants, please contact Step by Step - Disaster Recovery Support Service. To access the Step by Step Recovery Support Service, please call 0417 298 832 or email stepbystep@gatewayfamilyservices.org.au

    If COVID-19 restrictions are impacting your ability to provide the required information for a grant, you can also contact Red Cross on 1800 RED CROSS (1800 733 276) for assistance.

  • Be You Bushfire Response Program

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    about 1 month ago

    The program provides tailored mental health support to schools and early learning services affected by bushfires across Australia. Informed by placed-based and community-led principles, the Program empowers bushfire affected communities to lead their own recovery.

    The Bushfire Response Program is offering Hawkesbury schools and early learning services a package of support comprising four primary elements:
    • Contact Liaison Officers
    • trauma training
    • recovery planning
    • support service mapping.

    Contact Liaison Officers work with schools and early learning services to support the development of a recovery plan. An individually tailored recovery plan maps out and identifies short, medium and long-term activities to support recovery and promote resilience in each learning community. This Program allows for up to 18 months of support, but many plans will extend well beyond this period to allow for long-term recovery in communities.

    The Bushfire Response Program is led by Beyond Blue in partnership with Early Childhood Australia, headspace and Emerging Minds. The Program is a part of Be You, Australia’s national mental health in education initiative funded by the Australian Government.

    To find out more or register, visit https://beyou.edu.au/bushfire-response-program or email Contact Liaison Officer Paola Mercado via email PMercado@earlychildhood.org.au or call on 0497 900 087.