Community Recovery, Resilience and Readiness

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This page is here to support our community in recovery and preparedness from bushfire. If you have been affected, there are a range of supports available.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery on Wheels

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the BROW listing HERE.

This page is here to support our community in recovery and preparedness from bushfire. If you have been affected, there are a range of supports available.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

NSW Bushfire Customer Care Service

For people impacted by bushfire, the NSW Bushfire Customer Care Service will help you navigate the support and financial assistance that's available across all levels of government.

Service NSW is providing one-on-one support for people and businesses, available over the phone or in-person.

Call 13 77 88 or visit www.service.nsw.gov.au for locations of Service NSW, and Mobile Service Centres.

Bushfire Recovery on Wheels

We know people can be affected by bushfire in many, varied ways over a long period of time. Please be aware that there are still a range of supports available from services that can meet with you in your home or community. For more information view the BROW listing HERE.

  • CASS Hub St Albans Cancelled

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    24 Mar 2021

    CASS HUB CANCELLED - ST ALBANS

    This fortnight’s CASS Hub at St Albans scheduled for tomorrow has been cancelled.
    If you would like to speak to one of the services that was coming please call;

    ☎️ Councils Recovery Officer on 0437 144 475
    ☎️ Karen from Salvos on 0429 549 494,
    ☎️ Anne from Step by Step Bushfire Recovery Services on 0417 298 832
    ☎️ Bronwyn from Red Cross on 0409 796 682.

    Next St Albans Hub will be 8 April.

  • Community Advice and Support Service Hubs

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    18 Feb 2021
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    We know that people and communities can be affected by bushfire in many ways and over various periods of time. We want to let you know we are still here and we are starting up Community Advice and Support Service Hubs at four community venues in the Hawkesbury in February and March.

    These fortnightly half-day Hubs will provide an additional opportunity for you to connect with each other and services closer to home. Details can be found in the brochure under the Documents Tab. It would be great to see you for a cuppa and a chat. We will bring some more free native plants to the first Hubs.

    We are happy to work with you around what activities and services will suit your community best. At the first Hubs, Council staff will be accompanied by Step by Step Recovery Services, Red Cross, Salvos.

  • Resilient Hawkesbury Grants

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    05 Feb 2021
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    Hawkesbury City Council is offering grants of $500 to $5,000 to support communities impacted by the 2019-2020 Summer Bushfires.

    The grants are to support community groups, joint organisations and not-for-profit groups to undertake projects that enhance social recovery and preparedness activities.

    Projects should be community-led events or programs for grass-roots activities that contribute to community recovery and/or resilience including projects that support community wellbeing.

    Applications for Round 1 will be received until close of business 28 February 2021.

    Click here for further information or call us on 4560 4576 or email to patricia.sundin@hawkesbury.nsw.gov.au

  • Family Fun & Declutter Day - Colo Heights

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    05 Feb 2021
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    The Community Team at Hawkesbury City Council and Red Cross are planning a Family Fun and Declutter Day on Saturday, 27 February from 9am to 1pm at Colo Heights Oval.

    This will be a community event with lots of free fun things for kids to do. Special Appearance from Creature Features Reptile Show and display.
    There will be things to eat, community and recovery information and a chance for you to sell some of your wares, old or new. Whatever you can fit on a picnic blanket! You might even bag a bargain. Check out the event flyer here

    ℹ️ For more information or to get involved contact 0437 144 475 or email
    emurphy@hawkesbury.nsw.gov.au

  • COMMUNITY UPDATE 12/12/20

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    14 Dec 2020

    You may find some of the following useful in your Recovery;

    📌 Step by Step Newsletter click here
    📌Resources and Tips for Parents during School Holidays click here
    📌Anniversary Check In click here

    📌Fake Tradies Fact Sheet click here

    Information regarding Western Sydney Community Legal Centre is available for outreach support at:
    Hawkesbury Central Library (Windsor), Richmond Community Services Inc. Bligh Park Community Services Inc and North Richmond Community Centre. For fast-tracked referrals or assistance email pathways@wsclc.org.au

  • COMMUNITY UPDATE - 6/12/20

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    10 Dec 2020
    The following grants will be closing on 15 December:
    $10,000 Small Business Grant - Click HERE
    If your small business has experienced a significant decline in revenue as a result of the NSW 2019-2020 bushfires (beginning in August 2019), and it's located within a specified Local Government Area (LGA), you may be eligible for the $10,000 small business support grant.
    Bushfire Recovery Grant for up to $50,000 - Click HERE
    If you're a small business or non-profit organisation, and you've suffered direct damage to your premises or equipment as a result of the NSW 2019–2020 bushfire event (beginning in August 2019), you may be eligible for a bushfire recovery grant. The bushfire recovery grant of up to $50,000 is to help pay for costs associated with the clean-up and reinstatement of a small business or non-profit organisation’s operations.
    $75,000 Primary Producer Grant - Click HERE
    The Special Disaster Grant - Bushfires is designed to help primary producers pay for immediate clean-up and repairs to infrastructure.
    Nepean Blue Mountains Primary Health Network | Community Wellbeing Grants - currently no closing day on this grant https://www.nbmphn.com.au/CommunityGrants for more information
    Individuals directly impacted by the 2019/20 bushfires within the Blue Mountains, Hawkesbury and Lithgow areas can apply for up to $1,000 to conduct a community activity in their area that meets the Grant Objectives. Activities should aim to help support the mental health, wellbeing, resilience and recovery of bushfire affected communities.
    Nepean Blue Mountains Primary Health Network | Bushfire Psychological Therapy Services:
    Were you affected by the 2019/20 bushfires? Do you feel restless, irritable or tense and you're not sure why? Are you having trouble falling or staying asleep? You may benefit from talking to someone who can help. Up to 10 free sessions with a professional are available. Talk to your GP or visit
  • COMMUNITY UPDATE - 24/11/20

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    24 Nov 2020

    Bushfire Local Economic Recovery Fund - Applications are now open until 2pm Thursday, 28 January 2021. Follow this link for further details 👉www.nsw.gov.au/region…/bushfire-local-economic-recovery-fund

    📌NSW Business Survey for Bushfire Impacted Areas - The NSW Government would like to hear about your experience as a business owner affected by the 2019–20 bushfires via a brief survey. To complete the survey, please click on this link 👉 https://nswbushfire.syd1.qualtrics.com/…/form/SV_0B8W3L5q27…

    ℹ️ To view the range of assistance currently available to bushfire-affected businesses, please visit the Service NSW bushfire support hub at https://www.service.nsw.gov.au/campaign/business-support-bushfire-impacted-communities

    You can also call 13 77 88 to speak to a Service NSW Business Concierge or visit https://mybusiness.service.nsw.gov.au/concierge to register for a call back at a time that suits you.

  • Black Dog Institute - New Program

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    24 Nov 2020

    The Black Dog Institute has a new support program for our first responders affected by bush fires. Find out more HERE

  • Hawkesbury Community Catch-ups

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    23 Nov 2020
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    Come along and join us for a bite to eat and a relaxed chat with neighbours, friends and the Community Recovery team.
    We will have some native plants and possum boxes to give away and a free children’s activity.
    Colo Heights Hall on Tuesday December 1 from 3.30pm to 6.00pm
    Bilpin District Hall on Wednesday December 2 from 3.30pm to 6.00pm
    St Albans School of Arts on Saturday December 5 from 11.00am to 1.30pm.
    Everyone is welcome. If you need help with transport, please get in touch.
    For more information, please call Liz on 0437 144 475.
  • Recovery, Resilience and Readiness - Check in

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    23 Nov 2020
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    The Community Recovery team at Council would like to check in with you about how you are travelling at this time of year as anniversaries of last summer’s fires come around. We are wondering what, if any, community activities or memorials might like our support over the next couple of months. It is also completely ok not to want to do anything!
    Red Cross say that often the anticipation of an anniversary is more difficult and painful than the day (or days) itself. Some people may attend community memorials, others will choose to spend time with family and friends. For others it may be important to spend some time alone. Dr Rob Gordon has a short video about this time HERE
    If you would like to do something in your community during this time, please get in touch. Also, please be aware that there are still a range of supports available during this time. Call the Community Recovery Officer on 4560 4489 for more information.