Waste Services Survey

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Waste Services Survey – Let’s talk all things waste!


Council’s current waste services contracts expire in 2023 and Council’s landfill will reach capacity within the next 4 years. Council wants to provide waste services that meet the communities needs and expectations, whilst ensuring the waste services are reliable, affordable, and sustainable.


Council knows that the waste services it provides to the community are an essential service and we know how important an issue it is for you. That is why we are seeking your feedback to assist with Council’s decision-making, as it prepares its new waste services contracts and develops its long-term Waste Strategy.

CLICK HERE to start survey!


UPDATE 13 April 2022 - View the survey results HERE!

Waste Services Survey – Let’s talk all things waste!


Council’s current waste services contracts expire in 2023 and Council’s landfill will reach capacity within the next 4 years. Council wants to provide waste services that meet the communities needs and expectations, whilst ensuring the waste services are reliable, affordable, and sustainable.


Council knows that the waste services it provides to the community are an essential service and we know how important an issue it is for you. That is why we are seeking your feedback to assist with Council’s decision-making, as it prepares its new waste services contracts and develops its long-term Waste Strategy.

CLICK HERE to start survey!


UPDATE 13 April 2022 - View the survey results HERE!

  • Waste Services Survey Insights 2022

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    Thank you for completing Council’s Waste Services Survey between 24 January to 28 February 2022. The Waste Services Survey provided Council with the opportunity to receive community feedback about its waste services, what changes the community want to see and what services they want in the future.

    Council received an excellent response from residents with 1,980 survey responses from online and hard copy submissions.

    Some key insights were:

    • 65.5% of residents were very satisfied or satisfied with the current bin collection service,
    • 60% of residents want a balance between the lowest cost and best sustainability outcome,
    • 60.5% of residents want to see changes to the bulky waste clean up service but do not want any increase in cost.

    See the full survey results HERE.

    Feedback received from the community will inform the development of the Draft Waste and Resource Recovery Strategy, the new waste collection contracts, and the future waste services Council provides.

    The next stage in the process involves the Draft Waste and Resource Recovery Strategy being reported to Council. When this occurs, you will be notified and invited to make a submission while the Draft Waste and Resource Recovery Strategy is on exhibition.

Page last updated: 13 Apr 2022, 09:31 AM