Mental Health Support

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If you or someone you know is in crisis and needs help now, call triple zero (000). You can also call  Lifeline on 13 11 14 — 24 hours a day, 7 days a week.



Mental Health Helplines

Beyond Blue - 24/7 - Talk to a trained mental health professional any time of the day or night. Calls are confidential. They will listen, provide information and advice and point you in the right direction to seek further support. 1300 22 4636

Lifeline - 24/7 - Lifeline provides crisis support and suicide prevention services. 131 114

Mental Health Line - 24/7 - A mental health professional will answer your call about mental health concerns for you or someone you are concerned about, including children, teens, adults and older people. 1800 011 511

Kids Helpline - 24/7 - A telephone counselling support line for children and young people ages 5 to 25. 1800 551 800

MensLine Australia - 24/7 - is a professional telephone and online counselling service offering support to Australian men. 1300 78 99 78

Suicide Call Back Service - 24/7 - a free nationwide service providing 24/7 phone and online counselling to people affected by suicide. 1300 659 467

Open Arms — Veterans and Families Counselling - provides free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families. 1800 011 046

PANDA (Perinatal Anxiety & Depression Australia) - 9am – 7:30pm AEST (Mon-Fri) - supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. 1300 726 306

Butterfly Foundation's National Helpline - 8am-midnight AEST / 7 days a week - is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. 1800 33 4673

Local Mental Health Support Services


FREE Mental Health Services for all RFS Volunteers - mental.wellbeing@rfs.nsw.gov.au

NSW Health Disaster Recovery Clinicians- Supporting your emotional wellbeing. Ian McLaughlin 0428 481 412 ian.mclaughlin@health.nsw.gov.au

Peppercorn Wellbeing Support Service - Supporting your emotional wellbeing, can work with individuals and families. Nicole and Megan 0490 038 122 and 0490 033 or email nluhrs@peppercorn.org.au or mwatson@peppercorn.org.au

NBMLHD- Towards Zero Suicides Rural Counsellor - Psychological support to people experiencing suicidal crisis or psychological distress in rural communities and community engagement. Monica Kaoutal 0407366015 email: Monica.Kaoutal@health.nsw.gov.au

Rural Mental Health Coordinator NBMLHD RAMHP - Information, support and referral for mental health and wellbeing. Sonia 0448 125 676 sonia.cox@health.nsw.gov.au

Hope 4 U - 24/7 Support Line 1800 467 348. Weekly meetings at North Richmond Community Centre facilitated by experienced mental health worker. Appointments can be made for counselling 0457 467 358.

Nepean Blue Mountains Primary Health Network - Psychological Therapy Services: Up to 10 free sessions with a professional are available for people affected by disasters. Talk to your GP or visit www.nbmphn.com.au

Psychological Therapy Services for Flood Affected Areas Floods Psychological Therapy Services are available to people who have been impacted by the ongoing flooding events in our region. You can access up to 10 free sessions per calendar year with a mental health professional by calling 1800 595 212. No GP referral or healthcare card is needed to access this service. When you call you will speak to a trained local clinician who can refer you into the program, or to another local service such as the Hawkesbury Head to Health Pop Up. For more information go to https://nbmphn.com.au/floodmentalhealthservices

Rural Health Connect - a platform that links people to psychologists over video and phone calls. They want everyone, regardless of where they live or their life circumstances, to be able to access the psychologist that is right for them. And to be able to conduct their sessions without disrupting their daily lives. For enquiries about a specific appointments during bh please call 0493 201 005. For all other enquiries and for calls outside bh please call 0427 692 377.

Hawkesbury Headspace - Hawkesbury Headspace has opened its doors to the community!

The headspace centre is located at 120 Francis Street, Richmond is open 9:00am – 5:00pm weekdays, except public holidays. The service will also provide permanent outreach twice a week in Windsor at the Old Hawkesbury

Hospital, 6 Christie Street, Mondays and Fridays from 9:00am – 5:00pm (except public holidays).

headspace is a free service that provides early intervention support to young people aged 12-25 years and their family and friends. Support is delivered across mental health, physical health, work and study and alcohol and other drug needs.

Hawkesbury Headspace can be contacted on 1800 517 171.

Uniting’s Youth Enhanced Support Service (YESS): is for young people from 12 to 25, who may need more intensive mental health support than a GP, private psychologist or headspace centre can provide. The YESS team offers holistic support that’s tailored to each young person’s needs. This might include psychological and social interventions, peer work, employment and education services, psychiatry, or family work. The service is free. 1800 937 776

Head to Health Hawkesbury - Hawkesbury Head to Health site has opened its doors in Richmond!

Located at 1-2 Musson Lane in Richmond, the service provides free mental health support in a safe and welcoming environment for people experiencing distress or crisis. It also supports those wanting to find other mental health support for themselves, or someone they care about.

Opening Hours

Monday, Tuesday, Wednesday and Friday 9:00am - 5:00pm (with walk-in support available from 1:00pm - 5:00pm) Thursday and Saturday 11:00am to 7:00pm (with walk-in support available from 1:00pm - 7:00pm.)

No referral is needed to use the service and during walk-in hours, no prior appointment is needed. The service can be contacted via the Head to Health phoneline on 1800 595 212 (Monday to Friday, 8:30am - 5:00pm).

Commonwealth Psychosocial Support Program - provides support for people with a mental health issue and psychosocial disability who are not more appropriately supported through NDIS or other support arrangements. The CPS program will assist you in your recovery journey by supporting you to increase your independence, learn new skills, and feel more confident to work towards your goals. 1300 779 270

Healing Hands Complete Care - registered NDIS provider, which aims at providing services par excellence that positively impacts people living with a Mental Illness and their families and carers. HHCC is able to tailor individual supports to suit your needs, Psychosocial supports can assist in keeping your house in order, they can support you in assisting with light cleaning duties, cooking some meals, so you can continue to live independently at home while doing more of the things you love. They can assist with shopping, accompanying you to appointments, or just to have a coffee and a chat. 0416 803 907

Mental Health Navigation Tool - online navigation tool to assist you to get mental health help for yourself or someone you care about.

https://www.mentalhealthhelp.com.au/browse-directory/details/mental-health-navigation-tool/



If you or someone you know is in crisis and needs help now, call triple zero (000). You can also call  Lifeline on 13 11 14 — 24 hours a day, 7 days a week.



Mental Health Helplines

Beyond Blue - 24/7 - Talk to a trained mental health professional any time of the day or night. Calls are confidential. They will listen, provide information and advice and point you in the right direction to seek further support. 1300 22 4636

Lifeline - 24/7 - Lifeline provides crisis support and suicide prevention services. 131 114

Mental Health Line - 24/7 - A mental health professional will answer your call about mental health concerns for you or someone you are concerned about, including children, teens, adults and older people. 1800 011 511

Kids Helpline - 24/7 - A telephone counselling support line for children and young people ages 5 to 25. 1800 551 800

MensLine Australia - 24/7 - is a professional telephone and online counselling service offering support to Australian men. 1300 78 99 78

Suicide Call Back Service - 24/7 - a free nationwide service providing 24/7 phone and online counselling to people affected by suicide. 1300 659 467

Open Arms — Veterans and Families Counselling - provides free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families. 1800 011 046

PANDA (Perinatal Anxiety & Depression Australia) - 9am – 7:30pm AEST (Mon-Fri) - supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. 1300 726 306

Butterfly Foundation's National Helpline - 8am-midnight AEST / 7 days a week - is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. 1800 33 4673

Local Mental Health Support Services


FREE Mental Health Services for all RFS Volunteers - mental.wellbeing@rfs.nsw.gov.au

NSW Health Disaster Recovery Clinicians- Supporting your emotional wellbeing. Ian McLaughlin 0428 481 412 ian.mclaughlin@health.nsw.gov.au

Peppercorn Wellbeing Support Service - Supporting your emotional wellbeing, can work with individuals and families. Nicole and Megan 0490 038 122 and 0490 033 or email nluhrs@peppercorn.org.au or mwatson@peppercorn.org.au

NBMLHD- Towards Zero Suicides Rural Counsellor - Psychological support to people experiencing suicidal crisis or psychological distress in rural communities and community engagement. Monica Kaoutal 0407366015 email: Monica.Kaoutal@health.nsw.gov.au

Rural Mental Health Coordinator NBMLHD RAMHP - Information, support and referral for mental health and wellbeing. Sonia 0448 125 676 sonia.cox@health.nsw.gov.au

Hope 4 U - 24/7 Support Line 1800 467 348. Weekly meetings at North Richmond Community Centre facilitated by experienced mental health worker. Appointments can be made for counselling 0457 467 358.

Nepean Blue Mountains Primary Health Network - Psychological Therapy Services: Up to 10 free sessions with a professional are available for people affected by disasters. Talk to your GP or visit www.nbmphn.com.au

Psychological Therapy Services for Flood Affected Areas Floods Psychological Therapy Services are available to people who have been impacted by the ongoing flooding events in our region. You can access up to 10 free sessions per calendar year with a mental health professional by calling 1800 595 212. No GP referral or healthcare card is needed to access this service. When you call you will speak to a trained local clinician who can refer you into the program, or to another local service such as the Hawkesbury Head to Health Pop Up. For more information go to https://nbmphn.com.au/floodmentalhealthservices

Rural Health Connect - a platform that links people to psychologists over video and phone calls. They want everyone, regardless of where they live or their life circumstances, to be able to access the psychologist that is right for them. And to be able to conduct their sessions without disrupting their daily lives. For enquiries about a specific appointments during bh please call 0493 201 005. For all other enquiries and for calls outside bh please call 0427 692 377.

Hawkesbury Headspace - Hawkesbury Headspace has opened its doors to the community!

The headspace centre is located at 120 Francis Street, Richmond is open 9:00am – 5:00pm weekdays, except public holidays. The service will also provide permanent outreach twice a week in Windsor at the Old Hawkesbury

Hospital, 6 Christie Street, Mondays and Fridays from 9:00am – 5:00pm (except public holidays).

headspace is a free service that provides early intervention support to young people aged 12-25 years and their family and friends. Support is delivered across mental health, physical health, work and study and alcohol and other drug needs.

Hawkesbury Headspace can be contacted on 1800 517 171.

Uniting’s Youth Enhanced Support Service (YESS): is for young people from 12 to 25, who may need more intensive mental health support than a GP, private psychologist or headspace centre can provide. The YESS team offers holistic support that’s tailored to each young person’s needs. This might include psychological and social interventions, peer work, employment and education services, psychiatry, or family work. The service is free. 1800 937 776

Head to Health Hawkesbury - Hawkesbury Head to Health site has opened its doors in Richmond!

Located at 1-2 Musson Lane in Richmond, the service provides free mental health support in a safe and welcoming environment for people experiencing distress or crisis. It also supports those wanting to find other mental health support for themselves, or someone they care about.

Opening Hours

Monday, Tuesday, Wednesday and Friday 9:00am - 5:00pm (with walk-in support available from 1:00pm - 5:00pm) Thursday and Saturday 11:00am to 7:00pm (with walk-in support available from 1:00pm - 7:00pm.)

No referral is needed to use the service and during walk-in hours, no prior appointment is needed. The service can be contacted via the Head to Health phoneline on 1800 595 212 (Monday to Friday, 8:30am - 5:00pm).

Commonwealth Psychosocial Support Program - provides support for people with a mental health issue and psychosocial disability who are not more appropriately supported through NDIS or other support arrangements. The CPS program will assist you in your recovery journey by supporting you to increase your independence, learn new skills, and feel more confident to work towards your goals. 1300 779 270

Healing Hands Complete Care - registered NDIS provider, which aims at providing services par excellence that positively impacts people living with a Mental Illness and their families and carers. HHCC is able to tailor individual supports to suit your needs, Psychosocial supports can assist in keeping your house in order, they can support you in assisting with light cleaning duties, cooking some meals, so you can continue to live independently at home while doing more of the things you love. They can assist with shopping, accompanying you to appointments, or just to have a coffee and a chat. 0416 803 907

Mental Health Navigation Tool - online navigation tool to assist you to get mental health help for yourself or someone you care about.

https://www.mentalhealthhelp.com.au/browse-directory/details/mental-health-navigation-tool/


Page last updated: 30 Jan 2024, 09:56 AM