Flood Recovery Information - Hawkesbury 2021

Share on Facebook Share on Twitter Share on Linkedin Email this link

This page is here to support our community during the recovery from the 2021 floods. There is a range of supports available.

Checking this page regularly for updates will be the best way for you to be aware of new information on the recovery. If you would like to receive information on flood recovery support as it progresses, please register your details so that we can continue to communicate with our flood affected residents.

The most current Flood Recovery Information is HERE

Register to receive Flood Recovery Information Updates via email HERE

Register to receive Upper Colo Bridge and Greens Road updates via email HERE



LOCAL RECOVERY SUPPORT SERVICES

Peppercorn Recovery Support Services offer individual support to strengthen the capacity, over time, of the flood impacted people of our community by facilitating and working with clients to engage with services, seek financial assistance and information and when needed navigate the range of services available. Call 4587 0225 or email rss@peppercorn.org.au to speak with a Recovery Support Worker.

Department Primary Industries Rural Recovery Support Service for Primary Producers can be contacted on jamie.perry-meijer@dpi.nsw.gov.au or call 0407 910 221 to speak with a DPI Recovery Support Worker

FOOD SUPPORT SERVICES:

For the current availability of food and emergency support services click HERE

COMMUNITY HUBS:

Community Hubs normally provide fortnightly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans.


Face to face hubs have been suspended due to the Health Restrictions but will be back from November 1!!!

A new ONLINE HUB is still available on Mondays and Bounce Back Exercise Groups are running online.

Please click here for all the HUBS INFORMATION

You can contact the Regular Services you would normally find at the Hubs as follows:

Hawkesbury City Council Community Recovery - Liz 0437 144 475 and Jo 0448 991 154

Step by Step Recovery Services – Nicole 0409 670 682

Baptist Community Care & Emergency Relief - Stephen 0468 320 340

Salvos – Karen 0429 549 494

Rural Counsellor – Sharon 0428 342 866

Flood Trauma Recovery – 0429 011 134 or 1800 011 511

Winmalee Neighbourhood Centre - Morna 4754 4050

Service NSW 137788

Please reach out if you need assistance to help with Recovery from fire, flood and storms. We understand these are challenging times.

For detailed Flood Recovery Information CLICK HERE


Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511.
  • If your home or belongings have been damaged you can call Disaster Customer Care at Service NSW on 13 77 88 or visit online HERE
  • If you have a small business you can call the Business Concierge at Service NSW on 13 77 88 or Rural Assistance Authority on 1800 678 593 or visit HERE
  • If you are a primary producer needing assistance you can call Rural Assistance Authority on 1800 678 593 or visit HERE.
  • For assistance from Telstra with diversions, data and reconnection support, call 1800 888 888
  • For assistance with stock and the care of animals phone the Agricultural and Animal Services Hotline on 1800 814 647. The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods.
  • For help with Insurance if you are not sure of your insurance details or have general inquiries about the claims process you can call the Insurance Council of Australia’s Disaster Hotline on 1800 734 621.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Flood.

Donations - Official donation channel open – storms and flooding: GIVIT

To help people affected by the severe storms and flooding across New South Wales, generous Australians are encouraged to donate money, items, skills and services online at www.GIVIT.org.au to donate.

Donations for the Severe Storms and Flooding fund on GIVIT can be directed to the Hawkesbury specifically by selecting DONATE FUNDS and typing Hawkesbury in the Comments section when making a donation OR by selecting DONATE FUNDS and selecting to directly FUND items requested in the Hawkesbury area.

You can also register goods you would like to donate by selecting DONATE ITEMS.

New information will be added to this page as it comes to hand. Please keep up to date by reading our News feed below.

This page is here to support our community during the recovery from the 2021 floods. There is a range of supports available.

Checking this page regularly for updates will be the best way for you to be aware of new information on the recovery. If you would like to receive information on flood recovery support as it progresses, please register your details so that we can continue to communicate with our flood affected residents.

The most current Flood Recovery Information is HERE

Register to receive Flood Recovery Information Updates via email HERE

Register to receive Upper Colo Bridge and Greens Road updates via email HERE



LOCAL RECOVERY SUPPORT SERVICES

Peppercorn Recovery Support Services offer individual support to strengthen the capacity, over time, of the flood impacted people of our community by facilitating and working with clients to engage with services, seek financial assistance and information and when needed navigate the range of services available. Call 4587 0225 or email rss@peppercorn.org.au to speak with a Recovery Support Worker.

Department Primary Industries Rural Recovery Support Service for Primary Producers can be contacted on jamie.perry-meijer@dpi.nsw.gov.au or call 0407 910 221 to speak with a DPI Recovery Support Worker

FOOD SUPPORT SERVICES:

For the current availability of food and emergency support services click HERE

COMMUNITY HUBS:

Community Hubs normally provide fortnightly face to face support in the Community Tuesday to Friday in Bilpin, Wilberforce, Colo Heights and St Albans.


Face to face hubs have been suspended due to the Health Restrictions but will be back from November 1!!!

A new ONLINE HUB is still available on Mondays and Bounce Back Exercise Groups are running online.

Please click here for all the HUBS INFORMATION

You can contact the Regular Services you would normally find at the Hubs as follows:

Hawkesbury City Council Community Recovery - Liz 0437 144 475 and Jo 0448 991 154

Step by Step Recovery Services – Nicole 0409 670 682

Baptist Community Care & Emergency Relief - Stephen 0468 320 340

Salvos – Karen 0429 549 494

Rural Counsellor – Sharon 0428 342 866

Flood Trauma Recovery – 0429 011 134 or 1800 011 511

Winmalee Neighbourhood Centre - Morna 4754 4050

Service NSW 137788

Please reach out if you need assistance to help with Recovery from fire, flood and storms. We understand these are challenging times.

For detailed Flood Recovery Information CLICK HERE


Where else to get help:

  • For Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511.
  • If your home or belongings have been damaged you can call Disaster Customer Care at Service NSW on 13 77 88 or visit online HERE
  • If you have a small business you can call the Business Concierge at Service NSW on 13 77 88 or Rural Assistance Authority on 1800 678 593 or visit HERE
  • If you are a primary producer needing assistance you can call Rural Assistance Authority on 1800 678 593 or visit HERE.
  • For assistance from Telstra with diversions, data and reconnection support, call 1800 888 888
  • For assistance with stock and the care of animals phone the Agricultural and Animal Services Hotline on 1800 814 647. The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods.
  • For help with Insurance if you are not sure of your insurance details or have general inquiries about the claims process you can call the Insurance Council of Australia’s Disaster Hotline on 1800 734 621.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

Click here to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Flood.

Donations - Official donation channel open – storms and flooding: GIVIT

To help people affected by the severe storms and flooding across New South Wales, generous Australians are encouraged to donate money, items, skills and services online at www.GIVIT.org.au to donate.

Donations for the Severe Storms and Flooding fund on GIVIT can be directed to the Hawkesbury specifically by selecting DONATE FUNDS and typing Hawkesbury in the Comments section when making a donation OR by selecting DONATE FUNDS and selecting to directly FUND items requested in the Hawkesbury area.

You can also register goods you would like to donate by selecting DONATE ITEMS.

New information will be added to this page as it comes to hand. Please keep up to date by reading our News feed below.

  • Wheelbarrow Ridge Road CLOSED - 6 JULY 2021

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    Wheelbarrow Ridge Road at Lower Portland will be closed 6 July from 8.30am to 3pm, weather permitting, to allow for a temporary seal to be applied from Greens Road to no.1890. This temporary seal will reduce the dust being caused while the road is used by traffic diverted from Greens Road, which was damaged by the March floods.

  • Greens Road and Upper Colo Bridge Update #5 - 1.7.2021

    Share on Facebook Share on Twitter Share on Linkedin Email this link

    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #5

  • Due to COVID-19 restrictions there will be no Community Hubs this fortnight (28 June – 10 July)

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    however the Bounce Back Exercise Class will be offered online via zoom each Wednesday morning from 9.30am – 10.15am from the 30 June.
    Email emurphy@hawkesbury.nsw.gov.au or call or text 0437 144 475 for login details.
    Please reach out if you need assistance to help with Recovery from fire, flood and storms. We understand these are challenging times.
    For more detailed information on support that is available visit https://www.yourhawkesbury-yoursay.com.au/fih2021
    You can also find Food Support Services here https://www.yourhawkesbury-yoursay.com.au/.../docu.../199334
    For the most current Flood Recovery update click here https://www.yourhawkesbury-yoursay.com.au/.../docu.../207556
  • Food Assistance and Flood Recovery Information

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image
    Food Assistance and Emergency Relief services are continuing to operate within the Hawkesbury.
    Visit https://bit.ly/3x7VLqv for further information and opening hours. Please note that operating hours may vary, and it is recommended that services be contacted directly to confirm operating hours and service availability.
  • Greens Road and Upper Colo Bridge Update #4 - 24/6/21

    Share on Facebook Share on Twitter Share on Linkedin Email this link

    Welcome to your regular update regarding the flood damage to Greens Road at Lower Portland and Upper Colo Bridge, and Council’s commitment to repair these important pieces of community infrastructure.

    CLICK HERE for UPDATE #4

  • Greens Road and Upper Colo Bridge Update #3 - 17/6/21

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    We will be providing regular updates to the community about the flood damage to Greens Road at Lower Portland and the Upper Colo Bridge at Upper Colo and Council’s commitment to repair these important pieces of infrastructure.
    Follow this link to UPDATE #3 https://bit.ly/3iI718K
  • Environmental Protection Authority (EPA) Hawkesbury River Clean Up

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    The Environmental Protection Authority (EPA) has been managing a program to clean-up flood waste and debris from the Hawkesbury River with a staging area set up at Windsor Boat Ramp for several weeks.

    Although this staging area will be demobilised in the next week, members of the public have been asked to be aware of debris present in waterways and report any flood debris to the Environment Line on 131 555 or info@epa.nsw.gov.au

  • Upcoming Community Hubs - New Arts & Craft Activities - 12/6/21

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    There will be a new, friendly group art activity at our upcoming Community Hubs. Come along and bring your own project or try a new one of the free arts and craft kits provided by Hawkesbury Remakery. Art and craft activities will run from 12pm to 2pm at each fortnightly Community Hub.

    • Bilpin Hall - Tuesday, 15 & 29 June from 10am to 2pm
    • Wilberforce - St John's Anglican Church - Wednesday, 16 and 30 June from 10am to 2pm
    • Colo Heights (Horrie Eley) Hall - Thursday, 17 June and 1 July from 10am to 2pm
    • St Albans School of Arts - Friday, 18 June and 2 July from 10am to 2pm

    Come to the Community Hubs for;
    Support to access Financial and Practical Assistance to help with Recovery from Storm, Fire and Floods from organisations including Hawkesbury City Council, Red Cross, Service NSW and others.
    The Service NSW Mobile Service can offer similar services to the physical sites including assistance with disaster recovery but also Driver licence, photo card applications and renewals, Driver Knowledge Tests, Working With Children Check applications, Applying for birth, death and marriage certificates and Dine and Discover vouchers.
    Other services can offer practical assistance with vouchers, food assistance, information and referral and mental health and wellbeing support.


  • BOUNCE BACK with FREE exercise classes starting this coming week! 11/6/21

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    FREE exercise classes will be held weekly at Wilberforce, Colo Heights, St Albans and Bilpin for all ages and abilities.

    Tuesday - Bilpin Hall from 9.15am to 10am.
    Wednesday - Wilberforce St John Anglican Church from 9.30am to 10.15am
    Thursday - Colo Heights Hall from 9.30am to 10.15am
    Friday - St Albans School of Arts Hall from 9.30 am to 10.15am

    Classes will be facilitated by Bree at Bilpin, Colo Heights and Wilberforce and by Rachel at St Albans. There is no need to book, just come along!

  • GIVIT Donations - 11/6/21

    Share on Facebook Share on Twitter Share on Linkedin Email this link
    supporting image

    GIVIT has coordinated the donation of almost 13,000 items to flood affected residents in the Hawkesbury in the last two months. With donated fund from the Flood Appeal GIVIT has recently been able to purchase grocery vouchers from Wisemans Ferry Grocer to support local flood affected families.

    Kirsty and Chloe from GIVIT and Liz from Wisemans Ferry Grocer with Jo and Liz from Hawkesbury City Council.

Page last updated: 21 October 2021, 16:43