Flood Recovery Information

We are asking our residents to please place their bins out for collection as per the usual schedule.

We will do our best to continue this service, but ask our residents to please not overload their bins to allow us to collect as many bins as possible prior to sending our trucks to be emptied.

We will continue to provide updates on our services as further information comes to hand. Thank you for your patience.

Live Traffic NSW is now reporting that Windsor Bridge between Macquarie Street and Wilberforce Road is closed in both directions. Please avoid the area.

Livestock and domestic animal owners impacted by flooding are being urged to be prepared and take their animals to Castle Hill Showground if they are concerned, contact us on 1300 795 299 for assistance. On the Central Coast, Riding for the Disabled in Somersby can also be made available. Further updates will follow. The Penrith Paceway is no longer a safe evacuation facility due to the conditions.

We are asking our residents to please place their bins out for collection as per the usual schedule.
We will do our best to continue this service, but ask our residents to please not overload their bins to allow us to collect as many bins as possible prior to sending our trucks to be emptied.

We will continue to provide updates on our services as further information comes to hand. Thank you for your patience.

Due to this weekends predicted weather, Upper Colo Reserve is now CLOSED.

For those with camping bookings who have not already been in touch with our Customer Service Team, we can reschedule your booking or provide a refund. Please contact our Customer Service Team during business hours on 4560 4444.

We apologies for any inconvenience this may caused, but the safety of our community is our priority.

For the most up to date information on local road closures, please head over to our Disaster and Emergency Dashboard HERE
Our Dashboard will be updated by our staff throughout the day.

A reminder that if you come across floodwater while driving, never drive, walk, or ride through it. If the road is flooded, forget it!

Hawkesbury City Council is joining with the NSW State Emergency Service (SES) in urging residents to plan for their animals ahead of storms and floods.

“We’ve seen plenty of storms lately,” the Mayor of Hawkesbury, Councillor Patrick Conolly said, “and with storm season still upon us, our residents are being urged by the NSW State Emergency Service to not only plan for themselves, but their animals as well.”

“It means making sure you have secure fencing to prevent animals escaping during storms, making plans to keep small animals inside during a storm, and planning how to transport your animals, including crates and enclosures for your pets, and where to take them.

“In the face of potential flooding, owners will need to prioritise moving their livestock to higher ground and away from flood prone areas, so you need to identify and plan where you will take them,” he said.

“This is especially the case for residents in the Hawkesbury. We have already experienced a good deal of rain, so there is a higher likelihood of flooding if we continue to get more rain.

“This means we need all local animal owners to have a plan in place,” Mayor Conolly said.

There are the numerous resources available via www.getreadyanimals.nsw.gov.au to help you make a plan now.

NSW SES Chief Superintendent Greg Swindells said the NSW SES has specially trained volunteers in large animal rescue.

“Recently in the Hawkesbury-Nepean Valley, we have been called to assist with cows stuck in mud, sheep trapped by floodwaters, and even horses that have fallen into septic tanks,” Mr Swindells said.

“While we will always respond when and where we can, it is important that the owners of large animals do their best to keep them safe.

“This is especially the case with septic tanks. Horses are very heavy animals and while it doesn’t take a lot for them to fall in, it takes a lot to get them out safely.

"If you have a horse and they can walk across a septic tank, please put measures in place to protect them. This can go a long way to avoiding a very stressful situation for the animal and yourself,” he said.

In the event you need assistance for your animals, please call Triple Zero (000) and the nearest emergency services agency will respond.

For more information on how to best plan for your animals, visit www.getreadyanimals.nsw.gov.au and for more information about preparing for floods in the Hawkesbury-Nepean Valley, visit www.ses.nsw.gov.au For videos and images of Large Animal Rescues and training, visit www.dropbox.com/sh/y15gssfxad4gp3e/AABXUJryQvaaaaeUFwNQ1SRDa?dl=0

With wet weather predicted for the next few days, make sure you check out our Disaster and Emergency Dashboard for information on:

• Road & Ferry Closures
• Weather Warnings & Radar
• Flood & Storm information from the NSW SES
• River Heights
• Prepare for Flood information

Click here for Council's Dashboard for further information