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Request Completed - Feedback on your Customer Service Experience

We recently revised our Customer Service Experience Charter, focused on our values, service commitments and how we want our customers to feel when they engage with us. Reflecting on your experience either good or bad, is often how we know what is working or when we haven’t got it right. 

We appreciate you taking the time to reflect on your experience relating to the request/issue reported. 

1.  

Quality of the information provided to date?

How satisfied are you about your experience so far?
2.  

Professionalism and knowledge of staff to date

How satisfied are you about your experience so far?
3.  

Degree of helpfulness & politeness of staff to date?

How satisfied are you about your experience so far?
4.  

Degree of satisfaction with your overall service received to date?

How satisfied are you about your experience so far?